Detailed job description
and main responsibilities
Key Responsibilities:
1. Administrative support for onboarding and compliance of bank and agency workers, ensuring all requirements are met to the highest standard.
2. First point of contactfor queries from various stake holders, escalating as appropriate.
3. Support the monitoring of systems in maintaining up to date and compliant records including all statutory and mandatory training, professional registrations, DBS checks, and right-to-work documentation.
At University Hospitals Dorset, you will be part of a team that values continuous improvement and innovation. This role offers the chance to make a significant impact on our staffing services, contributing to the overall quality of care we provide to our patients.
Please see the job description for full requirements of the role.
Person specification
Qualifications
Essential criteria
4. Good standard of general education (4 GCSEs at A-C level, or equivalent), including maths and english language.
Experience
Essential criteria
5. Previous experience of office work and general administrative tasks, including dealing with telephone, email and face-to-face enquiries.
6. Previous experience of working as part of a fast-paced, dynamic team, in a busy and challenging office environment.
Desirable criteria
7. Previous experience of working in the NHS.
8. Previous experience of working in temporary staffing services/staff deployment in a similar setting, either in public or private sector.
9. Previous experience of recruitment/onboarding practices.
Technical Skills and Competencies
Essential criteria
10. Standard keyboard skills
11. Good written and verbal communication skills.
12. Able to evidence the ability to learn quickly new systems and software.
13. Excellent customer service skills.
14. Able to use Microsoft Outlook, Excel, Word to a good standard.
15. Ability to work to tight and often changing timescales and deadlines
16. Excellent data entry and database maintenance skills.
Desirable criteria
17. Familiarity with temporary staffing systems currently in use - - including HealthRoster, BankStaff, TempRe and ImageNow.
18. Highly proficient in Office Excel, Outlook and Sharepoint.
Knowledge
Essential criteria
19. Knowledge of administration and clerical systems and procedures
20. Awareness and understanding of importance of data and person confidentiality
Desirable criteria
21. Knowledge and understanding of NHS and relevant terminology.
22. Knowledge and understanding of NHS employment check standards.
23. Knowledge and understanding of the NHS Core Skills Training Framework.