Please note that the deadline for applications is
1st October 2025.
Job Title:
Technical Services Fleet Engineer.
Reports to:
Fleet Technical Support Manager.
Location:
Leicester (on-site).
Salary:
Competitive (based on experience) + discretionary bonus.
THE ROLE:
We're looking for a
Technical Services Fleet Enginee
r to join our Technical Services team in Leicester. In this role, you will be responsible for providing BPW technical product support to BPW Technical Services Fleet Engineers, trailer builders, fleet customers and end-users. You will deliver engineering solutions, implement preventative measures to minimise warranty claims, and ensure reliable in-service performance
This role requires a highly experienced communicator across many levels with a "can-do" attitude. It requires an engineer with a high degree of flexibility both in working hours and approach, be problem-solving, self-motivated and comfortable within a challenging environment of customer support.
KEY RESPONSIBILITIES:
* Report to the Technical Services Manager.
* To process warranty claims, offering appropriate support and solutions to customers and end-users.
* To build strong personal relationships at all levels within BPW, fleet customers, including, but not limited to, service mechanics, fleet engineers, fleet managers, purchase agents and fleet owners.
* To work within the fleet services in support of the external customer base and internal product facility as required.
* To assit with the diagnosis of product and system faults both in the workshop and out in the field to help provide technical solutions and support.
* To always provide first-class customer service.
* To communicate customer perceptions and objectives within the company, and to influence company strategies.
* To monitor and report activities within the market relevant to the company's operations.
* To support secondary products, such as Telematics (EBPMS) and Agriculture.
SKILLS AND EXPERIENCE:
* Highly skilled, competent and experienced in traction and trailer engineering practices within the commercial vehicle sector.
* Must have a full understanding of operator compliance requirements and have a cultural integrity around the importance of a proactive regime of maintenance and service activities.
* Methodical approach to issue investigation and problem-solving.
* Be able to write clear and concise technical reports.
* Strong verbal and written communication skills.
* Can professionally engage with our customers at all levels.
* Excellent interpersonal skills and a team player approach.
WHAT WE OFFER:
* Competitive salary, based on experience + discretionary bonus.
* Flexible working hours
* 28 days of annual leave, including bank holidays.
* On-site car park.
* Company pension scheme.
* Access to a confidential Employee Assistance Programme (EAP) that offers counselling, resources, support and advice on issues that might impact your wellbeing.
ABOUT US:
Join BPW Limited, the UK's largest producer of trailer axles and suspension systems and the UK & Ireland subsidiary of BPW Bergische Achsen KG - Europe's leading axle and suspension manufacturer for trailers and semi-trailers.
We deliver a comprehensive range of high-quality products for the commercial vehicle industry. From robust axle and suspension systems engineered for durability to smart truck and trailer telematics designed for user-friendly operation.
Our goal is to make transport and logistics processes more efficient and safer for our customers. As part of the BPW Group, which includes idem Telematics, Hestal, Erman and HBN-Teknik - BPW Limited benefits from a worldwide network of leading specialists in research and development, sales and industrial production, ensuring our customers receive world-class solutions backed by trusted experience.
Ready to drive Innovation with BPW?
Apply today and become part of a global leader in trailer transport solutions.
Please note that the deadline for applications is
1st October 2025.