Annual wage £18,000.00 Working week 9:00am - 5:30pm, Monday to Friday. Total hours per week: 37.5 Expected duration 16 Months Possible start date 27 May 2024 Date posted 5 days ago Apprenticeship level Advanced Level 3 (A level) Reference number VAC1000239676 Positions 1 available What you will do in your working day Duties: Develop an understanding of CCTV products including NVRs, DVRs, analogue & IP cameras, video transmitters, wireless and WIFI products Provide technical support by phone, email, WhatsApp to customers in order to help them install and successfully deploy our products Learn about the software products written in-house, test functionality and compatibility Support production of documentation including, quick start guides, tip sheets and manuals. Be involved in product testing at firmware level and the production of documentation Develop a basic understanding of Windows based PC systems Be involved with members of the R&D team, conceiving new products especially IOT products based upon the ESP32 or similar The training you will be getting Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to: Learn on-premise and cloud-enabled technologies and services Learn technical content that aligns to and is relevant to employers and the market Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification Get an introduction to Windows, Linux and PowerShell Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell. What to expect at the end of your apprenticeship After finishing the apprenticeship, you will grow into the IT function at System Q. Benefits: Company Wide Bonus - 3 Months of Business hitting Target Free parking Annual Leave on Birthday Free Onsite Gym Access to PirkX - 24-7 access to GP, Mental Health Advice, Well being advice and Nutrition Pension Requirements and prospects Desired skills and personal qualities Communication skills, IT skills, Attention to detail, Organisation skills, Problem solving skills, Team working, Non judgemental Qualifications GCSE or equivalent any subject x3 (Grade 4 (A-C)) Essential GCSE or equivalent English (Grade 3 (D or above)) Essential GCSE or equivalent Maths (Grade 3 (D or above)) Essential