Property Repairs Team Leader - Midlands Based Council
Contract Type: Permanent
Salary: £39,513 - £43,693 per annum
Working Arrangement: Hybrid – 3 days onsite per week
We are currently partnering with a Midlands-based Council undergoing a significant transformation within their Housing and Assets team. As part of this change, they are seeking an experienced Property Repairs Team Leader to lead and enhance service delivery across repairs and voids management.
Key Benefits:
* • 35 days annual leave (including bank holidays and additional Christmas leave)
* • Generous Local Government Pension Scheme
* • Hybrid working up to 60%
* • Flexi-time scheme
* • Annual leave purchase option
* Subsidised parking
* Structured induction programme
* Learning and development opportunities, including Future Leaders programmes
* Professional subscription paid for approved memberships
* Family-friendly policies
* Independent health and wellbeing support
* Generous compassionate leave
* Additional benefits including retail discounts, Cycle to Work scheme, and more
Key Responsibilities:
* Manage the day-to-day administrative functions of the service effectively ensuring that all Repairs and Planned Maintenance Works are scheduled and allocated to Trades in a timely manner, systems are administered, and jobs processed through to completion
* Clarify expectation of Teams and Individuals in discharging administrative functions, to deliver excellent Customer focused services
* Responsibility for responding to Complaints and Enquiries from Customers, Elected Members and MPs, relating to PRS Back Office functions in the planning and allocation of works
* Support the Repairs Manager in the development and implementation of the PRS Service Improvement Plan
* Maintain an up-to-date knowledge of good practice and the legislative framework relevant to maintenance services, and achieve compliance with Policy, Governance and Health & Safety provisions
* Support the Repairs Manager in the mitigation of Risk and monitoring of the Operational Risk Register
* Manage the absence policy within Property Repairs Service administrative functions and undertake and support Return to Work, Sickness Consultation Interviews and Wellbeing in accordance with the Absence Management policy
Candidate Requirements:
* Supervisory experience and/or good people management & leadership skills
* Experience of managing a repairs, property or housing management service
* Experience of ensuring quality standards within a project or team environment
If this is a role that you can support with, please do apply.
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