Location: Sittingbourne, Kent
While professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required.
Salary: £31,452 - £34,140 per annum (dependent on experience)
Hours: 36 per week
Contract Type: Permanent
Are you a passionate advocate for survivors of domestic abuse? Do you have the leadership skills to inspire and support a dedicated team making a real difference every day?
Clarion Housing Association is proud to deliver a range of accommodation and community-based services for victims of domestic abuse across Kent and Medway. We're now looking for an experienced Team Leader to join our high-performing IDVA service in Kent.
Based in Sittingbourne, you'll lead a frontline team of IDVAs supporting high-risk victims of domestic abuse, particularly those referred through the Multi Agency Risk Assessment Conference (MARAC) process across Maidstone, Swale, Dartford, and Gravesham.
You'll be responsible for:
Supervising and supporting IDVA staff through case management, 1:1s, and performance monitoring.
Managing a small caseload of clients with complex and multiple needs.
Working closely with the IDVA Service Manager to ensure our service meets SafeLives' Leading Lights quality standards.
Champion a survivor-led approach, ensuring their voices inform every stage of support.
Monitoring service quality and ensuring accurate data collection and timely submission of performance reports and casework records.
We're looking for an experienced IDVA with:
A deep understanding of domestic abuse and its impact on victims and children.
Strong crisis management and safety planning skills.
Experience working within safeguarding procedures and handling sensitive information.
A recognised qualification (or working towards one) such as IDVA, ISVA, or ISAC.
Proven experience in quality assurance and monitoring, with a keen eye for detail in data recording and reporting.
You'll be calm under pressure, confident in decision-making, and committed to empowering both your team and the survivors you support.
Why Join Us?
At Clarion, we don't just offer a job - we offer a purpose. You'll be part of a passionate team making a tangible impact on people's lives. In return, we offer:
Competitive salary and benefits package
Opportunities for professional development
A supportive and inclusive working environment
As you can imagine, the full job description includes lots more detail, so do check it out before applying.
Closing Date: Tuesday 4th November 2025 at midnight
Diversity and Inclusion
We want Clarion to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks.
We're committed to building a strong, diverse workforce and making Clarion an inclusive place to work.
Important Information:
Applicants must be able to travel extensively across the region.
This post is subject to Enhanced Adult and Child Criminal Record Check Clearance.
You must be eligible to work in the UK; Clarion cannot offer visa sponsorship.
You must reside in England or Wales for the duration of your employment.
This vacancy may close without notice
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