Summary:
We're a fast-growing merchant looking for an experienced Trade Counter Assistant to join our busy team. Alongside trade counter duties and occasional delivery driving (LWB van), this role offers genuine career development — including the opportunity to step into management and potentially run a new branch in the future.
About Us:
We are a busy and well-established Roofline merchant, serving trade customers with top-quality products and excellent service.
The Role:
We are seeking an experienced Trade Counter Assistant to join our team. This role is customer-facing and requires solid trade counter experience. In addition to serving customers and supporting daily branch operations, you will also provide delivery cover as required, driving a long wheelbase (LWB) van to deliver orders to our trade customers.
Key Responsibilities:
* Serving customers at the trade counter with efficiency and professionalism
* Providing product knowledge and technical advice where appropriate
* Processing sales, handling payments, and maintaining accurate records
* Assisting with stock control, checking deliveries, and keeping displays well stocked
* Covering the delivery driver role as needed, ensuring safe and timely delivery of goods in a LWB van
* Representing the business positively at all times, both in-branch and on deliveries
Requirements:
* Proven experience working in a trade counter, merchant, or similar customer-facing trade environment (essential)
* Applicants must meet the requirements of our vehicle insurance policy.
* Comfortable driving a LWB van (training provided if needed)
* Good communication and interpersonal skills
* Reliable, organised, and able to work effectively in a fast-paced environment
Career Progression:
We are a growing business, and for the right candidate this role offers genuine long-term career progression. A successful applicant who demonstrates strong leadership, initiative, and commercial awareness will have the opportunity to move into a supervisory or management role — including the potential to manage a new branch in the future.
What We Offer:
* Competitive salary
* Staff discounts on products
* Training and development opportunities
* Supportive team environment
How to Apply:
Please submit your CV and a short cover letter explaining your relevant experience and why you would be a good fit for the role.
Job Type: Full-time
Pay: £30,000.00-£35,000.00 per year
Benefits:
* Company events
* Company pension
* Employee discount
* Free parking
* On-site parking
Work Location: In person
Reference ID: Trade Counter – Folkestone – 2025