Description
Profile Summary
Duties and Responsibilities
Respond to internal and external enquiries in a timely manner;
Ensure timely responses to client queries sent by email/phone communication, providing a positive client xp
Implement ideas across the department; with an aim to reduce manual processes and improve automation
Project work as required and contributing to the department's project slate. To include UAT Testing
Carry out reconciliation investigation on all relevant breaking items with a one-day deadline, this includes both Stock and Cash breaks-ensuring the correct escalation process is followed Proactively investigate discrepancies with custodians and follow up on their resolution;
Operate within the defined process controls and procedures, proactively seeking out any risks, escalating and providing ideas to remediate.
Ensure all Bond and Equity trades settle on a timely basis;
Pre-match and settle trades across Asian, American and European markets in via Domestic agents and Euroclear
Monitoring of fails/settlements for relevant Domestic Markets and Euroclear;
Liaise with Cash Management and Traders to resolve failed trades, bond settlement issues and general operational risk
Late shift work for USD Settlements between 19:30-20:30 working remotely from home as and when required and pre-agreed with line manager. Monitoring o...