About The Role
As our MINI Retail / Business Manager, you will play a key role in supporting and growing all aspects of our Finance and Insurance performance. You will be at the heart of the sales process, working closely with our Sales Executives and Sales Management team to maximise every opportunity while ensuring our customers receive clear, transparent and helpful guidance.
You will help our customers understand the products and obligations they are entering into, making sure every conversation is handled with professionalism, integrity and a genuine commitment to treating customers fairly. You will also be instrumental in coaching and developing the sales team, helping colleagues build confidence, improve performance and deliver the kind of exciting, premium customer experience that MINI and Sytner are known for. Our Retail / Business Managers work a variety of flexible patterns, which can typically include weekends, so we can continue to provide our customers with the highest possible levels of service.
About You
You may already be an experienced Business Manager, Sales Controller or high-performing Sales Executive who is ready for the next step. Either way, you will bring strong financial and commercial awareness, a passion for performance and the ability to lead from the front. You will have the energy to inspire others, the confidence to coach and challenge, and the drive to help the team raise the bar. You will be highly organised, a strong communicator and comfortable working towards shared objectives and personal performance goals.
Most importantly, you will understand that success in this role is about more than numbers. It is about delivering the right outcome for every customer, supporting your colleagues and bringing the MINI brand to life with enthusiasm, professionalism and care.
Why Sytner?
* Enhanced Holiday Entitlement – 27 days plus bank holidays
* Company Car
* Industry-leading Maternity, Paternity and Adoption Pay
* Private Medical Insurance
* Recognition of Long Service every 5 years
* Discounted Car Schemes
* Career Development
* Enhanced Pension Entitlement
* One day a year paid voluntary / community work
At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here.
Location
Sytner MINI Tamworth, Kinson Drive, Tamworth, Staffordshire, United Kingdom, B78 3JF
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