General Information
Job Title: Admin Officer – Crown Court
Salary: £25,582
Working Pattern: Full Time, Part Time, Job Share, Flexible Working
Location: York Crown Court, YO1 9WZ
Post Type: Permanent Civil Service Grade AO
Job ID: 15148
About HM Courts & Tribunals Service
HMCTS is responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales. We support court users and HMCTS colleagues to provide access to justice.
Your Role
* Manage criminal digital files in preparation for hearings, handling correspondence and general enquiries.
* Respond to enquiries from criminal justice agencies, solicitors, barristers and the public via post, email, telephone and face‑to‑face.
* Deal with a full range of serious criminal work and manage juror administration.
* Carry out a variety of general administrative duties to progress cases through the court/tribunal system or support other HMCTS functions.
Your Skills and Experience
* Friendly, with excellent written and verbal communication skills.
* Strong attention to detail, proactive and effective customer support via phone and email.
* Excellent time‑management, prioritisation and multitasking abilities.
* Adaptable to using various software packages and working in a busy environment.
Lead Criterion
Statement of Suitability. A sift based on the statement of suitability may be held if a large number of applications are received.
Further Details
* Standard full‑time hours: 37 hours per week. Part‑time, flexible and job‑sharing options available if they meet business needs.
* Minimum part‑time hours: 22.2 hours per week, Monday‑Wednesday.
* Office‑based role providing HMCTS services to the public.
Skilled Worker Visa
This role is not eligible for new Skilled Worker visas following the July 2025 changes. Applicants must present and maintain the legal right to work in the UK.
Working Arrangements
Hybrid working may be offered, subject to local estate capacity, with a minimum of 60% office presence. All employees must work from the UK.
Benefits
* Annual leave: 25 days on appointment, increasing to 30 after five years.
* Daily wage pension scheme options.
* Extensive training and development opportunities.
* Family‑friendly policies (reduced hours, job share).
* Paid paternity, adoption and maternity leave.
* Free annual sight tests for employees using computer screens.
Diversity and Inclusion
The Civil Service is committed to attracting, retaining and investing in talent, regardless of background. HMCTS is a disability‑confident employer and supports reasonable adjustments for disabled candidates.
Eligibility
* UK nationals and nationals of the Republic of Ireland.
* Commonwealth nationals with the right to work in the UK.
* EU, Switzerland, Norway, Iceland or Liechtenstein nationals and their settled or pre‑settled family members.
* Other categories as per Civil Service Nationality Rules.
Reserve List
A reserve list may be held for up to 12 months from which further appointments may be made for similar roles.
Contact Information
MoJ: 0345 241 5359 (Mon‑Fri 8am‑6pm). Please quote job reference 15148.
HMPPS: 0345 241 5358 (Mon‑Fri 8am‑6pm). Please quote job reference 15148.
Application Assessment
* Experience assessed via Statement of Suitability (500 words).
* Technical questions: summary of key responsibilities from previous experience (250 words).
* Interview dates expected early April 2026.
* Behaviours assessed: Communicating and Influencing, Managing a Quality Service, Delivering at Pace.
* DBS Basic security check required.
Artificial Intelligence Use
Applicants may use AI to support applications, but all content must be truthful and original. Plagiarism may result in withdrawal.
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