Job Description
CRM Analyst / Customer Analyst
London hybrid – ideally 1–2 days a week in the office, with flexibility for the right person
£60,000–£65,000
Quick start preferred / Permanent or temp-to-perm
Great opportunity for a CRM / Customer Analyst to join a marketing agency in a role supporting a major travel account.
You should have both strong data analysis skills and communications skills for this role.
The role will involve:
* analysing CRM and customer data to support smarter marketing decisions for a key client
* working on audience selections, campaign results and customer insight
* identifying trends in behaviour and helping shape recommendations around targeting, performance and growth
* turning data into clear, practical insight for non-technical stakeholders
* supporting reporting and wider decision-making across CRM activity
They’re looking for someone with:
* experience in CRM, customer or marketing analytics
* strong SQL skills
* confidence working with large datasets
* a commercial mindset and strong attention to detail
* the ability to communicate findings clearly and confidently
* experience with reporting or dashboard tools
* Python would be of interest, but it’s not essential
Why it’s a good one:
* marketing agency-side role with plenty of variety and stakeholder exposure
* chance to work on a well-known travel account
* quick start opportunity with flexibility on perm or temp-to-perm
* hybrid set-up with a flexible level of London office time
If you have strong CRM Data Analytics experience and are looking for a new exciting role then this could be the opportunity for you. It offers the chance to work at a great marketing agency on an exciting and growing account.
£60K to £65K