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Overview
The Business Support Assistant is a dynamic, front-of-house role that ensures the efficient operation and maintenance of office facilities while providing a welcoming and professional environment for staff, visitors, and clients. This role combines administrative duties, facilities management, and support to foster a safe, functional, and engaging workspace.
What You’ll Do
FACILITIES MANAGEMENT
* Oversee the day-to-day management of office facilities, including cleaning, maintenance, and repairs.
* Liaise with contractors and vendors for facility-related services, ensuring timely and quality delivery.
* Conduct regular inspections to ensure the office meets health, safety, and environmental standards.
* Manage office supplies and inventory, ensuring stock levels are maintained.
* Maintain and update facilities-related documentation and records.
* Support the Facilities Manager with budget tracking and expense management.
* Assist in coordinating office moves, setups, or refurbishments.
OFFICE ADMINISTRATION
* Serve as the first point of contact for visitors, ensuring a warm and professional welcome.
* Manage the office, maintaining a tidy and professional appearance.
* Coordinate incoming and outgoing mail, courier services, and deliveries.
* Ensure meeting rooms are prepared, equipped, and maintained to a high standard.
* Manage office supplies, inventory, and procurement.
HEALTH AND SAFETY / COMPLIANCE
* Monitor compliance with health and safety regulations and company policies.
* Maintain records related to fire safety, risk assessments, and workplace hazards.
* Organize and conduct health and safety training for staff when required.
* Act as the point of contact for any safety-related issues or incidents.
* Report and address any hazards or incidents promptly.
* Adhere to company policies and procedures.
* Ensure that customer, passenger, Driver Partner & colleagues’ information is safeguarded at all times, in line with the General Data Protection Regulation (GDPR).
* Be committed to maintaining ISO27001 certification and set high standards for Information Security compliance.
* Maintain information security to a recognised required standard in line with business needs.
BUDGET AND VENDOR MANAGEMENT
* Help manage the facilities budget, ensuring cost-effectiveness and efficiency.
* Negotiate contracts and agreements with suppliers and service providers.
* Request approval for invoices related to facility operations.
CROSS-LOCATION SUPPORT
* Primarily based within the Veezu South region with occasional travel to other hubs for support as needed.
* Collaborate with colleagues across multiple locations to ensure consistency in facilities management.
Personal Attributes
* Proactive and resourceful with a problem-solving mindset.
* Professional demeanour with a strong customer service focus.
* Ability to work independently and as part of a team.
* Flexible and adaptable to changing priorities.
Work Environment
* Office-based with occasional travel to other locations.
* May require occasional flexibility in working hours to address urgent facility issues or co-ordinating and hosting events.
What You’ll Need
* Previous experience in facilities management, office administration, or a related field.
* Strong organizational and multitasking skills.
* Strong communication and interpersonal abilities.
* Proficiency in Microsoft Office Suite and basic knowledge of facility management systems.
* Familiarity with health and safety procedures (desirable).
* NEBOSH or IOSH certification in health and safety (desirable).
Where You’ll Be
* This role will be based on-site.
Veezu is committed to fair and inclusive recruitment, welcoming applications from all backgrounds, experiences, and communities.
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