Job Description
Scope of Position
Ensure timely and accurate movement of freight and information, while providing exceptional customer service within the Ocean Import Department.
Major Duties and Responsibilities
* Log & Prepare File For Import
* Receive Documents
* Process shipments
* Monitor shipments
* Invoicing
* Operations/Industry Knowledge
* Customer Service
* Vendor Relations
* Procedure and Productivity Standards Adherence?
* Accounting
* Accurate and Timely Billing
* Self Development
* Understand department process flow, looking for best practices to improve operational efficiency and productivity
* Overseas communications, timely responses to emails and requests (internal and external)
* Escalation of problems to Management when necessary
Qualifications
* Bachelor's degree preferred.
* 6 months experience in Ocean Import
* Effective interpersonal skills.?
* Good computer skills (Excel, Word, PowerPoint)
* Attention to Detail
* Fluent in English
Reporting Structure
* Ocean Import Lead Agent, Supervisor and Manager
Additional Information
Expeditors offers excellent benefits
* Private Medical Insurance
* Pension Scheme
* Life Assurance
* Bike to work scheme
* Employee Stock Purchase Plan
* Training and Personnel Development Programme
** Must have the right to work in the UK **