Job Title: IT Technician
Contract: Permanent
Salary: up to £45,000 p.a.
Working Hours: 08:00am 17:00pm Monday Thursday, 08:00am 13:00pm Frida y
Other Benefits : To be discussed
Next Generation are currently recruiting for a IT Technician to work with a well-established engineering company based near Willenhall. As the IT Technician you will be responsible for overseeing IT systems and assets, assisting with upgrades and fixes whilst providing support where needed.
The ideal candidate will have experience and knowledge of hardware, software, network maintenance, and industry trends to keep the client up to date with growing demands.
Duties of the IT Technician:
Own and maintain the full IT infrastructure across all UK sites (servers, endpoints, networking, cloud tenancy).
Ensure high system availability, performance and resilience in line with agreed service levels.
Lead cybersecurity controls including MFA, endpoint protection, patch management and vulnerability remediation.
Maintain and test backup and disaster recovery processes, ensuring documented and validated restore capability.
Provide 2nd/3rd line technical support and act as the primary escalation point for infrastructure issues.
Manage Microsoft 365, Entra ID (Azure AD), Intune and Exchange Online administration.
Maintain Windows Server environments including Active Directory, Group Policy, DNS and DHCP.
Oversee network infrastructure (firewalls, VLANs, VPNs, Wi-Fi and site connectivity).
Support and optimise ERP/MRP systems and related manufacturing integrations.
Manage third-party IT providers, contracts, licensing and hardware procurement.
Lead and deliver IT projects (e.g., migrations, network refresh, system upgrades).
Develop and maintain accurate IT documentation including asset registers, network diagrams and policies.
Train and support end users, promoting structured ticketing and digital best practice.
Recommend and implement continuous improvement initiatives aligned to business growth and acquisitions.
Translate technical risks and investment needs into clear, commercially focused reports for leadership.
The successful candidate for the IT Technicians position will have the following experience:
3 5 years experience as a IT Technician (Essential)
Well versed with CompTIA Network + / Security +
Knowledge of operating systems, equipment and technologies.
Ability to work independently and multitask when required
Ability to maintain confidentiality of company information
Meticulous eye for detail and an ability to problem solve IT issues
Work and liaise with 3rd parties on tasks
Due to the high number of applications we receive, we are sometimes not able to respond directly to each candidate. If you havent been contacted within 14 days of your application, unfortunately you have been unsuccessful on this occasion.
By applying for this role your details will be submitted to Next Generation and the relevant client related to this vacancy.
Next Generation work in partnership with businesses across the UK who operate within Manufacturing, Logistics & Commercial sectors. We provide permanent and contract opportunities engaging with talented candidates looking to make their next career move.
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