Job Title: Desktop Support Engineer (SC Cleared) 100% Onsite Location:Leiston, UK Special Working Conditions: * This is a 100% onsite role (candidate must work from the Leiston office daily). * Candidate must have a UK Full Driving License and be ready to travel between multiple customer sites within approximately 25 miles of Leiston. * A site vehicle will be available onsite for travel within the required locations. * SC Clearance is mandatory. * Candidate will be required to work in shifts: o 7:00 AM to 4:00 PM o 8:00 AM to 5:00 PM o 9:00 AM to 6:00 PM o 10:00 AM to 7:00 PM * Must be willing to work out of hours as required (with prior approval from Site Lead). Job Purpose and Primary Objectives: * Desktop Support IT Engineer plays a crucial role in ensuring smooth operation of the organisation's computer systems by providing technical assistance and support to end-users. * The primary objective is to diagnose and resolve technical issues promptly, ensuring minimal downtime and maximum productivity. * Implementation and maintenance of IT Infrastructure to meet operational and project needs. Key Responsibilities