Here at Bournemouth & Poole College, we are looking to recruit a 1st Line Desktop Support Apprentice on a full-time, fixed term contract. In return, you will receive a £12,718 per annum.
At Bournemouth & Poole College our staff are passionate and committed to achieve the very best outcomes for our students – we transform lives. We recognise and value our people as our most important asset in achieving each of the strategic outcomes within our College's Strategic Plan. We believe it is through our people that an excellent student experience will be delivered, and this will have a positive impact in our local community. We value inclusion and we are committed to the promotion of equality, diversity, and inclusion, ensuring we have a diverse, skilled, and motivated workforce who are empowered and engaged. This makes our College a unique, vibrant and rewarding place to work. You will be employed through Southern Educational Professional Services Ltd; a subsidiary of the College.
The 1st Line Desktop Support Apprentice Role:
As our 1st Line Desktop Support Apprentice, you will provide operational and technical desktop support to College students and staff via its service points and face to face. You will use various tools to resolve a high proportion of requests at the first point of contact, and support the Team Leader in a s...