Account Manager | BDM | Customer Growth Lead | Thriving Sector Opportunity | Hybrid Location: West Yorkshire | Commutable from Wakefield / Huddersfield / Leeds or Manchester Salary: Basic £30K Commission | OTE £40K (with significant additional earning potential based on existing accounts) Benefits: Exceptional benefits package, including industry‑leading perks and career development opportunities. Eligibility: Must hold ILR or a British Passport for security checks - No sponsorship Optimal has partnered exclusively with a leading organisation in a highly specialised and fast‑growing sector. Following multiple successful placements last year - all of whom have given outstanding feedback on culture, leadership, and progression - we are now supporting them in hiring a proactive and relationship‑driven Account Manager. This role centres on nurturing, growing, and retaining a portfolio of established clients. With a strong book of business already in place and a company that leads its field, the earning potential is genuinely high for someone who can build trust, spot opportunities, and drive long‑term value. Responsibilities Manage and develop a portfolio of existing clients, ensuring high levels of satisfaction, retention, and engagement Identify opportunities to grow revenue within accounts through cross‑sell, upsell, and strategic account planning Build strong, trusted relationships with senior stakeholders, acting as their primary point of contact Understand client needs, challenges, and objectives to provide tailored solutions and influence service enhancements Monitor account performance, forecast growth, and proactively address risks or issues Collaborate closely with internal teams - including operations, product, and leadership - to ensure seamless delivery and continuous improvement Represent the business at industry events, conferences, and networking opportunities to strengthen relationships and brand presence Maintain accurate account records, activity logs, and forecasting data within internal systems Ensure compliance with company policies in line with ISO and regulatory standards Skills and Attributes Proven experience in account management, customer success, or relationship‑focused commercial roles Strong ability to build rapport, influence stakeholders, and maintain long‑term partnerships Exceptional communication and interpersonal skills, with confidence engaging at all levels Commercially astute, with the ability to identify and deliver growth opportunities within existing accounts Highly organised, able to prioritise workload effectively and manage multiple client relationships simultaneously Self‑motivated, collaborative, and committed to delivering an outstanding client experience This is an outstanding opportunity for a relationship‑focused professional who thrives on partnership building, client advocacy, and strategic account growth. If you’re passionate about delivering value and driving long‑term success for your clients, we’d love to hear from you.