Store Colleague – Pet Care Centre
Part‑time, £12.71 per hour. Contract: Permanent. 24 contracted hours per week.
Location: 7A, Altrincham Retail Park, George Richards Way, Broadheath, Altrincham, Greater Manchester, WA14 5GR.
Role
As a Store Colleague, you will play a key role in exceeding customer expectations, upholding top pet care standards, and ensuring excellent operations. You will build strong customer relationships to enhance their experience with our brand.
What You Will Bring With You
* Outstanding Customer Service: Provide personalised and attentive service, ensuring every customer feels appreciated and understood.
* Strong Communication Skills: Proficient in verbal and written communication to effectively engage with customers and convey information clearly.
* Effective Problem‑Solving: Address customer questions and resolve issues quickly and efficiently.
* Eagerness to Learn: Keen interest in ongoing learning and professional development.
* Target Focus: Recognise the importance of setting and achieving targets in a retail setting to enhance business performance.
* Teamworking: Understand the significance of collaboration and teamwork in providing excellent customer service and reaching centre goals.
* Flexibility: Work shifts that may include evenings, weekends and some bank holidays.
Benefits
* Attractive rates of pay
* Paid holidays
* Additional leave for birthdays and other special occasions
* 20% colleague discount in stores
* Discretionary annual bonus scheme
* Access to other discounts and benefits
* Opportunity to do charity work in your local community
* Career progression
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