A growing IT services provider is seeking a Service Delivery Manager in Peterborough to lead the transformation of IT support across a national network. This new role involves designing a centralised function, implementing ITIL-aligned processes, and managing a team of Regional Managers. Ideal candidates will possess a strong background in service delivery, excellent stakeholder management skills, and the ability to thrive in ambiguity. The position offers a competitive salary range of £65,000 - £70,000 with a hybrid working option.
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