Location:
Spennymoor, County Durham.
Salary:
Up to £58,939 dependent upon skills and experience, plus Local Govt. Pension Scheme and other competitive benefits.
Contract Type:
Permanent.
Hours:
Full Time (37 Hours per week).
Are you a strategic thinker with a passion for delivering high-quality housing services? Do you thrive on leading teams, driving performance, and making a real difference to communities? If so, we want to hear from you.
We’re looking for a Repairs & Maintenance Manager to lead our responsive repairs and voids service. You’ll be responsible for ensuring our homes are safe, well-maintained, and ready for new tenants, while delivering excellent customer service and value for money.
About us
We are an award-winning not for profit housing association that currently owns nearly 9,000 homes across County Durham. We offer more than just a home. We help improve the lives of the people living in our homes and in our places. We work hard to make sure those homes are high quality, sustainable and adaptable, while meeting tenants’ current and future aspirations. We offer support that help people into work and training and increase their financial confidence and stability.
Our Plan A sets out our strategy for a realistic path to success. It's flexible. It can cope with the things we do not yet know. Importantly it’s cohesive, ensuring we are working together with our teams, partners, tenants and residents to maximise the impact we can make by improving lives through the provision of sustainable homes and places.
About the role
At a time when Awaab’s Law places much needed focus on prioritising and acting with urgency to meet specific customer needs, as a Repairs and Maintenance Manager, you will lead and manage a multidisciplinary team of surveyors and inspectors, ensuring high performance and a customer-first approach.
Whilst overseeing the delivery of responsive repairs and voids works, ensuring homes are safe, compliant, and meet our Lettable Standards, you will drive innovation by implementing digital tools and data-led service design to improve efficiency and customer satisfaction.
You will also be responsible for managing contracts and budgets (circa £9m annually), ensuring value for money, financial control, and timely delivery.
About you
Putting our tenants at the heart of all you do comes naturally. You will have proven experience managing multi-disciplinary teams and large-scale contracts, with extensive knowledge of building regulations, contract management, and performance monitoring.
You will be a strategic leader with excellent analytical, planning, and communication skills, together with a commitment to equality, diversity, and inclusive service delivery.
With a Degree in Surveying, Building Studies, or Construction (or HNC/HND with a willingness to undertake further funded study), you will be able to demonstrate your success in delivering service improvements and managing change.
Benefits
To see the fantastic benefits available to you, please visit here
For an informal discussion about the role please contact Paul Thompson, Head of Property Services, via email at