Join to apply for the Sales Assistant role at LUSH
Application Deadline: 31 October 2025
Department: Retail
Location: Glasgow Fort
Compensation: £12.60 / hour
Key Information
* Hours available: 8‑16 hours per week
* Interview Date: Ongoing from 6th November 2025
* Start Date: Monday 10th November 2025
The role
In this role, you’ll be the face of the store, welcoming customers and providing a fun, engaging shopping experience.
You’ll use your product knowledge to offer personalised recommendations, perform product demonstrations, and hand out tailored samples.
Working closely with your team, you’ll help drive sales, exceed targets, and create memorable in‑store events that keep customers coming back.
You’ll also manage stock, ensure the shop floor looks its best, and adapt displays to seasonal trends.
With flexible shifts, a competitive hourly rate based on the Living Wage, and opportunities for bonuses, you’ll be well supported through training and development to grow your skills.
Key Responsibilities
* Greet customers warmly and create a welcoming store environment.
* Engage with customers to understand their needs, provide personalised recommendations, and offer product demonstrations.
* Deliver exceptional customer service by using in‑depth product knowledge and offering tailored samples.
* Assist in hosting in‑store events, providing a memorable and inclusive experience for customers.
* Maintain a clean, tidy, and visually appealing shop floor.
* Support the store’s sales targets by promoting products creatively and working as part of a team to exceed goals.
* Manage stock levels efficiently, ensuring shelves are well‑stocked and ready for our customers to shop from.
* Actively control store costs, such as product waste, to help meet the shop’s budget.
* Participate in ongoing training and development to enhance product knowledge and customer service skills.
* Collaborate with the team to foster an inclusive, respectful working environment, contributing to the overall customer experience.
* Work on in‑store and external events to leave lasting impressions on customers.
Skills and Experience
Customer Experience: Passion for delivering exceptional customer service, inspiring the team to radiate positivity and create memorable experiences.
Teamwork: Ability to collaborate with colleagues to achieve goals and nurture a positive work environment.
Communication: Great communication skills, ensuring information flows smoothly throughout the store and fostering respectful collaboration.
Benefits
* Holiday allowance
* 50% discount on Lush products and spa treatments
* Profit‑based bonus
* Complimentary spa treatment*
* Pension scheme
* Paid day off for your birthday
* Cycle to work scheme
* Discounted rail and bus season tickets
* Employee assistance programme
* 6 months of full pay for parental leave (primary caregiver must qualify for SMP)
* Flexible working
* Tailored gender‑affirming care*
*Qualifying period/hours required.
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