Job Type: Permanent
Job Sector: Food, Beverage
Region: South East
Location: Ware
Salary: £13.55 per hour
Salary Description: £13.55ph equating to £28,282pa + Generous Benefits
Posted: 03/07/2025
Recruiter: Exclusive Hotels
Job Ref: exclusive/TP/262932/7039
In a Nutshell
We are actively seeking a Night Receptionist at Fanhams Hall in Ware, Hertfordshire, responsible for the hotel, guests, and operations during the night shift. The position requires working 40 hours over 5 nights, from 10:45 pm to 7:15 am.
Package Description
Hospitality is about looking after people, and we are committed to our staff. We offer excellent training, development, and progression opportunities, along with benefits such as:
* Competitive salary, benefits, and above the Real Living Wage
* 29 days holiday (increasing with service)
* Discretionary service charge system
* 50% Discount on food and beverage across all Exclusive properties
* Discounted room nights across all properties
* Hospitality Essentials discount scheme & Online guides
* Hospitality Action - Employee Assistance Programme
* 24/7 Meals on duty provided for free
* Recognition and rewards scheme
* Access to training and development programs
* Free gym access and classes where available
* BCorp member with commitments to sustainability
* Free downloads to newspapers, magazines, and books
* Cycle to work scheme
Main Responsibilities
* Maintain luxury standards of cleanliness and service
* Operate cleaning machinery per guidelines
* Handle cleaning chemicals in line with COSHH
* Attend to guest needs, including arrivals and departures
* Set up conference and banqueting rooms
* Ensure security and safety of property and guests
* Conduct regular patrols
* Work collaboratively and evaluate guest experience
* Maintain effective communication across departments
* Maximize revenue opportunities
The Ideal Candidate
* Attention to detail
* Experience as a night receptionist or porter
* Ability to work independently and in a team
* Night shift capability
* Good communication and high spoken English proficiency
* Exceptional organizational skills
* Customer service oriented
* Genuine, approachable personality
* Computer proficiency
* Positive attitude and flexibility
About The Company
We value character, sociability, and dedication. We seek individuals who are authentic, personable, and committed to providing excellent service. If you are passionate about hospitality and enjoy working with people, we might be the right fit for you.
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