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Dispatch team leader

Rhyl
Prism Medical UK
Team leader
Posted: 15 August
Offer description

Production Supervisor

Reporting to the Production Manager, you will manage and lead a small team of employees. Your responsibilities include communicating company goals, safety practices, and deadlines, motivating team members, assessing performance, and providing support to management through training and updates on team performance. You will also address concerns and policies with both team members and management.

1. Manage personnel, production, processes, and procedures on an hourly basis in your area.
2. Ensure quality control and adherence to health and safety systems.
3. Organize resources—people and products—to meet daily output targets, escalating issues promptly.
4. Monitor team performance and initiate performance-related discussions as needed.
5. Assist in implementing lean and continuous improvement initiatives, focusing on layout, push/pull systems, and one-piece flow, ensuring process compliance.
6. Maintain high standards of housekeeping and factory cleanliness.
7. Perform tasks necessary for smooth factory operations.

Key skills include leadership, team-building, analytical thinking, communication, and influencing abilities. The ideal candidate will be able to lead, coach, mentor, and communicate effectively across all levels, including executives and technical staff. A hands-on, proactive approach with attention to detail and the ability to adapt in a fast-paced environment is essential. Integrity, initiative, problem-solving skills, independence, teamwork, flexibility, and excellent communication skills are also required.


Education & Experience

* Experience in lean continuous improvement required.
* Formal training in Lean Manufacturing or working towards certification.
* Understanding of manufacturing business processes.
* Supervisory experience leading at least 5 people.


Why Prism Healthcare

We are providers of specialist moving, handling, and bathing equipment for elderly, disabled, and mobility-impaired clients across various care environments. Employing approximately 700 colleagues across the UK and Europe, we focus on safety and wellbeing, working with a range of mobility devices. With over 30 years of experience, we design, develop, manufacture, and install bespoke mobility and care solutions. Our recent growth reflects our commitment to quality and service.

* Competitive salary paid monthly
* Ongoing training and development
* 25 days holiday plus bank holidays
* Pension scheme with matched contributions or salary sacrifice
* Medicash health plan for health costs
* Life assurance scheme
* Long service awards
* Holiday purchase scheme
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