Job Description
Family Support Worker
Location: Office-based in North Shields
Responsible to: CEO
Hours: 22
Salary: £23,690 - £25,235 (pro-rata for part-time hours)
Main purpose of the post:
1. To offer support, information and advice to parents and carers who have been referred to Acorns services, in North Tyneside and potentially into Northumberland
2. To provide or facilitate advocacy for parents/carers seeking help from, or needing support with dealing with other agencies
3. To support the Family Support Service Co-ordinator to develop enrichment and engagement activities for parents and carers
4. To support and develop volunteers to provide enrichment and engagement activities for parents and carers
5. Support parents/carers on a 1-1 basis to develop their confidence and emotional wellbeing and reduce their sense of isolation
6. Manage own caseload by maintaining accurate and confidential records of all cases, monitor outcomes and work in a proactive manner to support and further develop service provision
7. Develop methods to elicit the views of parents/carers and prepare reports that will feed into the evaluation of the service
8. Produce reports highlighting positive areas of work, case studies, areas of co...