We are working closely alongside a Local Authority in Knowsley to assist with the appointment of a Revenue and Benefits Officer, on a 3-month contract, highly likely to be extended at clients discretion. Please apply with your CV for immediate consideration. Rate of Pay: £17.40 - £22.21 per hour
Responsibilities
* Process and maintain accurate information using relevant data input systems (e.g., NEC Solutions, NEC Enterprise Doc Management, Oracle Financials, Microsoft Office).
* Apply up-to-date knowledge of Council Tax, Housing Benefit, Sundry Debtors, Adult Social Care charging principles, and welfare benefits.
* Provide excellent customer care when dealing with enquiries from residents and stakeholders.
* Prioritise workload, meet targets, and adapt to changing service demands.
* Ensure compliance with Data Protection and Data Security principles.
Qualifications
* Minimum of 2 years experience processing information using data input systems relevant to the Exchequer Service.
* Good working knowledge of Council Tax, Housing Benefit, welfare benefits, and related processes.
* Strong literacy and numeracy skills.
* Excellent organisational and time management skills with the ability to self-motivate and prioritise workload.
* Effective communication skills, both written and verbal.
J-18808-Ljbffr