Are you passionate about people, housing, and preventing homelessness? Do you thrive in a fast‑paced, customer‑focused environment where no two days are the same? We’re looking for a Housing Options Officer to join our busy and committed Housing Options team on a 12‑month fixed‑term basis, covering an employee who has been seconded to another team. This is a fantastic opportunity to make a real impact while gaining valuable experience within a supportive and professional service. You’ll play a vital role in supporting people at some of the most challenging moments in their lives, helping to prevent homelessness, exploring alternative housing solutions, and providing clear, compassionate advice.
Responsibilities
* Delivering high‑quality housing advice and support to people in housing need.
* Working proactively to prevent homelessness wherever possible.
* Completing assessments under homelessness legislation, including Part 7 of the Housing Act 1996.
* Making lawful, well‑reasoned homelessness decisions in line with legislation, guidance and case law.
* Building strong partnerships with internal teams and external agencies.
* Managing complex and sensitive conversations with empathy and professionalism.
* Participating in an out‑of‑hours rota to ensure support is available when needed.
Qualifications & Skills
* Experience and knowledge of housing options and homelessness prevention tools.
* The ability to interpret and apply complex legislation clearly and confidently.
* Excellent communication skills, both written and verbal.
* A calm, positive approach in a busy and demanding environment.
* Strong listening skills, empathy, and a person‑centred mindset.
* Creativity and initiative to solve complex problems.
* Flexibility and openness to new ways of working.
The role will be on Stockport Homes Limited terms and conditions, and the successful applicant’s appointment will be subject to satisfactory basic clearance by the Disclosure and Barring Service.
Ready to make a difference? If you’re looking for a fixed‑term opportunity where your work has real impact, your voice is heard, and no two days are the same, we’d love to hear from you.
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