We're now looking for an experienced Business Manager to lead our Wokingham Contract, driving performance, safety and customer satisfaction while empowering your team to excel.
Responsibilities
* Lead and develop a high-performing operations team.
* Deliver on financial, safety and service KPIs.
* Ensure compliance with Health & Safety and environmental standards.
* Manage resources efficiently and champion continuous improvement.
* Build strong client relationships and ensure smooth service delivery.
Qualifications / Requirements
* Proven experience in operations or logistics management.
* Strong commercial and financial awareness (P&L experience).
* Skilled in leading large, multi-shift teams within a unionised environment.
* CPC and IOSH qualifications preferred.
* A confident communicator and natural leader.
* Extensive experience as Operations Manager (or similar level of responsibility in services or logistics).
* The ability to work within a commercially driven and time‑critical environment.
* Experience of people and health and safety management within a unionised and multi‑shift environment.
* Profit and Loss experience and strong financial acumen.
* Extensive understanding of the waste industry and relevant laws including a CPC qualification or COTC.
* Knowledge of existing and impending environmental and health and safety legislation including an IOSH Certificate or equivalent formal safety qualification.
* Strong knowledge of the local area.
* Able to demonstrate managing sizeable workforces (50 plus employees).
* Proven history of managing multi-skilled and unionised workforces.
* Proven track record of delivering continuous improvement within an operational environment.
* The ability to communicate with conviction, plan with precision and play well with others.
* Minimum GCSE (or equivalent) in English and Maths; A‑Levels or a degree will further assist.
Benefits
* Competitive salary.
* Bonus.
* Car or allowance.
* Ongoing career development, training and coaching.
* Generous pension scheme.
* Medical and dental scheme.
* Retail and leisure discounts.
* Holiday and travel discounts.
* Bike to work scheme.
At Biffa, we don't just manage waste; we transform it. Generating sustainable energy and pioneering new recycling methods, we make a real difference to millions of lives. We champion diversity and equality in every aspect of our work.
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