This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.
Leading our Coventry warehouse operations - overseeing a large, dynamic team and ensuring that every book, order, and process runs like clockwork. This is a leadership role where your ability to simplify complexity, move fast, and deliver results will help drive our customer obsession.
What You'll Be Responsible For:
Safety & Compliance: Be the guardian of a safe, legally compliant, and positive working environment.
Operational Leadership: Own the day-to-day fulfilment operations, ensuring customer orders are met on time, every time.
Performance Excellence: Set ambitious KPIs and inspire your team to smash them - across safety, service, cost, and efficiency.
People First: Lead, develop, and energise a multi-functional team, creating a high-performance culture where everyone thrives.
Continuous Improvement: Spot inefficiencies and implement smart, data-driven solutions that streamline our operations.
Resource Planning: Balance capacity with demand through strategic workforce planning.
Collaboration: Partner with teams across logistics, customer service, and commercial to achieve shared goals.
Strategic Growth: Help shape future-fit operational strategies and embrace innovation to keep us ahead of the curve.
Lead and embed change: driving continuous improvement through collaboration and clear communication.
What We're Looking For:
* A proven senior leader with experience managing large operational teams in a fast-paced environment.
* An inspiring leader who champions development, engagement, and accountability.
* Calm under pressure, with a solution-focused mindset and strong resilience.
* Confident with data and analytics, using insight to drive smart decisions.
* Passionate about process, with a knack for identifying and implementing improvements.
* Cross-functional collaborator who builds trust and influence across teams.
* Energised by change and excited by innovation.
* An excellent communicator and stakeholder manager.
#J-18808-Ljbffr