Job overview
Barts Health and BHRUT NHS organisations based in East London have formed a consortium, with Barts Health as the hosting body; this was formed based on implementing the full range of Oracle Financial ledger software and other compatible software. The primary purpose of the role is to assist the Systems Manager to ensure the integrity of systems and the data for all trusts, and that all processes follow best practice ensuring that the trusts are keeping up to date with the latest systems versions.
Primary point of contact with oracle financial users to record, resolve and escalate issues (financial, functional & technical) within Oracle Core Financials, V1 Scanning & Qlik Sense whilst at the same time adhering to agreed service level agreements in an efficient and effective manner.
Communicate with the users within the consortium and external partners such as, Version 1, V1, Qlik, NHS Logistics, GHX, Assima & Alemba.
Main duties of the job
The main duties are to assist in the management and operations of the Oracle Financials and Procurement System, Reporting Tools, Document Management Software and Support Desk, ensuring that procedures, processes, and service level agreements are adhered to, and the system operates at optimal performance.
The efficient management of Support issues
The Maintenance of system controls with the consortiums agreed change process.
Working for our organisation
Barts Health is one of the largest NHS trusts in the country, and one of Britain’s leading healthcare providers.
The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.
Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.
We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.
Detailed job description and main responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
Person specification
Qualifications
Essential criteria
1. Bachelor’s degree and extensive working experience within a customer facing/business environment.
2. ECDL or Equivalent
Desirable criteria
3. Oracle Core Financial Courses.
4. Oracle CERTAT or OCP (Professionally recognised Oracle examinations)
Experience
Essential criteria
5. Highly experienced in call to ticket resolution utilising a help-desk escalation platform.
6. Experience of working under pressure to strict deadlines and prioritising workload
Desirable criteria
7. Highly competent in one or more of the Oracle financial reporting tools –BI/XML/Qlik Sense
8. AAT/ACCA/CIMA, any stage a plus.
9. Experienced or qualified in management/financial accounting theories
Knowledge
Essential criteria
10. Extensive knowledge in Oracle 12.2.9 + functional system administration or experience of the same
11. Knowledge of Helpdesk Procedures
Skills
Essential criteria
12. Outstanding organisational skills, in particular communicating and monitoring key issues through full life cycle.
13. Outstanding communication skills and the ability to do so at all levels.
14. Working in a highly pressured environment and the ability to prioritise in such.
15. Highly competent analytical skills with the ability to identify and resolve a range of problems, e.g. Oracle system errors, bugs, etc.
16. Delivery of Oracle functional 12.2.9+ training to all levels.
17. Ability to lead level 1 analyst’s in all aspects of that predefined role.
18. Highly competent in the use of MS Office suite/Outlook or ECDL.
19. Demonstrable desire of ability to learn.
Desirable criteria
20. Advanced problem solving through known methodologies.
21. Ability to influence people at all levels of the business.
Other
Essential criteria
22. Motivated and enthusiastic
23. Committed to on-going personal development Adaptable & flexible person
24. Dedicated to providing a quality service and assign value
25. Ability to work on own initiative
26. Ability to remain focused under pressure
27. Confident individual person and a team player
28. Able to keep to procedures and attention to detail
29. Able to resolve problems through effective liaison with staff, patients and suppliers
30. Assertive with good interpersonal skills
31. Able to communicate at all levels both within the trust and externally
32. The post holder will be required to work shifts, between 08:00 – 17:00 on a shift pattern.
33. Sufficient to perform the duties of the post with any aids and adaptations
**Visa Sponsorship Information**
Recent changes to UK immigration policy on the Health and Care Visa and Skilled Worker Visa could mean that this role is not eligible for sponsorship or that you may not meet the eligibility criteria.
Sponsorship can only be offered if this post and any individual offered employment meet all the Home Office’s requirements under the UK Skilled Worker visa scheme.
If you are applying from outside the UK or will require sponsorship, please mention this clearly in your application.
To be eligible for sponsorship, the following conditions must be met:
34. Eligible role: The position must be on the UK Skilled Worker visa list. You can check your eligibility here: -.
35. Salary threshold: The role must meet the minimum salary set by the Home Office. Please note that for roles employed under Agenda for Change Terms and Conditions, the High-Cost Area Supplement (HCAS) is not included when calculating the basic salary for the purposes of sponsorship.
36. Skill level: The role must meet the minimum skill requirement of RQF Level 6 or above (graduate level).
37. English language: Applicants must demonstrate English proficiency at CEFR level B1 or higher.
38. Other criteria: Applicants must meet all other criteria as set out by the UK Visas and Immigration (UKVI)