Job Introduction
Crew Planning Co-Ordinator
Salary up to £28,500
Permanent
FT – 35 hours per week
Hybrid – 2 - 3 days in the office
Southampton
A rare opportunity to join the People Team for Saga Cruise!
You’ll be our dedicated Crew Planning Co-Ordinator for Ocean Cruise. Reporting to our Crewing Manager you will support 1000 + crewing colleagues employed by Saffron Maritime.
No day will be the same, you will be key to delivering our people strategy across; Recruitment, onboarding, training programmes, coaching, colleague engagement and the critical part - workforce planning for our crewing schedules.
We will need you to be located close to our Southampton hub and able to attend the office 2 to 3 days a week. Sometimes you could be required to support our managers outside the normal working hours of a typical HR function. You will get the change to onboard!
A great opportunity for a passionate individual looking to start an exciting HR career in cruise / travel.
Role Responsibility
Our new Planning Co-Ordinator will be responsible for the following;
1. Creating and managing crew schedules up to 18 months in advance for Hotel Crewing Roles. This will include monitoring performance, onboard promotions, career progression and succession planning
2. Vessel Visits to build relationships with heads of departments
3. Provide ongoing support to line managers.
4. Lead and implement recruitment, training and rotations for all onboard colleagues within the Hotel Crewing area.
5. Advising on the performance management of onboard crew and any employment contract matters
6. Onboarding and offboarding of colleagues
7. Coordination and the reporting of E-learning
8. Responsible for delivering and reviewing Colleague Engagement Surveys
9. Ensure compliance relating to Certification and other documents required to perform roles onboard
10. Working with Crewing Co-Ordinator to ensure crew travel, logistics and accommodation are organised and purchased efficiently in order to meet budgetary requirements
The Ideal Candidate
You will be keen to develop a HR career in an exciting area, ready to learn and develop your skills and knowledge. You will need to demonstrate that you are;
11. People centric, someone who enjoys working with people, guiding and supporting them
12. A natural leader, able to demonstrate and align to our company values (Precision pace, empathy, curiosity & collaboration)
13. Able to coach, develop and manage performance
14. Passionate about colleagues and our customers, so that all receive an exceptional experience
15. Able to build lasting relationships, both internally and externally
16. Commercially aware
17. Motivated, target driven and results orientated with strong customer service ethos
18. Innovative and creative with a constructive and enthusiastic approach to solving problems
19. A strong communicator both written and verbal
Desirable:
20. Have an understanding of a Cruising crewing function (or relevant similar industry)
21. Or have previously worked in Crewing, HR or Employee Relations, either on-shore or off-shore
Package Description
Everyday our colleagues deliver exceptional experiences to our customers. We believe exceptional work deserves even more exceptional rewards, that's why we have put together an amazing benefits package for all colleagues.
22. Our working week is 35 hours per week, these can be worked flexibly to suit your working style
23. 25 days holiday + bank holidays
24. Option to purchase additional leave up to 5 extra days
25. Pension scheme matched up to 10%
26. Life assurance policy on joining us
27. Wellbeing programme
28. Colleague discounts including family discounts on cruises and holidays!
29. Range of reductions and offers from leading retailers, travel groups and entertainment companies
30. Enhanced maternity and paternity leave
31. Grandparents leave
32. Company performance related annual bonus - Up to 5%
33. Income protection
34. Access to Saga Academy, our bespoke learning platform