Senior IT Support Engineer
Onsite - Hull
12 months Fixed Term Contract
£28,163 to £31,067-24 days' holiday
Our respected school trust client is seeking a Senior IT Engineer to lead and support IT operations across one of their schools. This is a pivotal role for an experienced and motivated IT professional who thrives in a dynamic educational environment and is passionate about supporting both staff and students.
What you will be doing
1. To promote and safeguard the welfare of children and young people.
2. To act as site lead at one of the secondary phase schools across the Trust, managing the day-to-day tasks of the onsite IT Support Engineers, ensuring the smooth running of services to the school.
3. To manage effective communication with senior school staff on a day-to-day basis concerning all matters IT and escalating as appropriate.
4. To work alongside the IT Operations Manager and IT Technical Manager to troubleshoot and provide advanced technical support to other IT colleagues.
5. To provide first-line/second-line helpdesk support to pupils and staff for hardware, software, audio-visual, photocopiers and telephone equipment.
6. To escalate technical issues that the first-line team cannot resolve.
7. To manage own priorities, workload and work of others through the allocation ...