Overview
As a Client Relationship Manager at Cummings Properties in our Woburn office, no two days will be the same. If you’ve got experience in client relations, property management, commercial leasing, or business-to-business sales – or a keen interest in these areas – we’d like to hear from you.
You'll connect with a diverse range of clients—from international corporations to local entrepreneurs—and develop long-lasting relationships built on trust. Your role will be that of a strategic partner, working alongside key decision-makers to ensure satisfaction while identifying new growth opportunities.
Cummings Properties is a stable, well-established company, offering extensive in-house resources such as design, construction, and property management. You’ll collaborate with a broad range of talented professionals to deliver exceptional service and meet clients’ needs.
This is a self-directed role, so you’ll have the independence to manage your time, but you’ll also be part of a supportive team. Here’s a look at what a typical day might entail:
* Meeting with clients to get to know their business goals, understand their expansion or leasing needs and identify the perfect commercial real estate space.
* Collaborating with our design team to oversee space build-outs and ensure all client requirements are met.
* Addressing facility issues, managing maintenance, and troubleshooting to ensure smooth operations.
* Negotiating lease terms and renewals, balancing client satisfaction with company goals for profitability.
Qualifications
While commercial real estate experience isn’t required, to thrive in this role you’ll need the following:
* At least five years of business-to-business experience
* Excellent verbal and written communication skills
* Negotiation experience in any industry
* Ability to manage multiple projects simultaneously
* A problem-solving mindset, especially for facility maintenance and ensuring tenant satisfaction
* Drive, emotional intelligence, and persistence—along with a strong work ethic and enthusiasm for client success
Benefits
* Medical, dental, vision, life, and disability insurance
* Cummings Properties Employee Ownership Trust
* Competitive base salary and unlimited bonuses for completed sales
* Paid holidays, vacation, sick, and personal time
* Retirement savings plan with a generous company match
Note: This is a 100% onsite role, not a remote or hybrid position.
About Cummings Properties
Founded in 1970, Cummings is one of the region’s largest commercial real estate and property management firms, with a portfolio of 11 million SF of property across 11 communities north and west of Boston.
Cummings Properties has a strong commitment to giving back, with the majority of its buildings owned by the Cummings Foundation, which directs rental profits to local nonprofit organizations in greater Boston. Learn more about our mission at www.cummings.com/about/giving-back.
How to apply
Interested applicants are encouraged to send a cover letter, resume, and salary expectations to hiring@cummings.com. Cummings Properties is an Equal Opportunity Employer.
Notes
* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: Business Development, Customer Service, and General Business
* Industries: Business Consulting and Services and Leasing Non-residential Real Estate
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