Job Overview
Are you passionate about retail, customer service, and the great outdoors? We're excited to announce the opening of our brand new Ellis Brigham store in Keswick We're looking for enthusiastic, customer-focused individuals to join our team and help us deliver an exceptional shopping experience. motivated and customer-oriented Retail Sales Associate to join our dynamic team. You will be recommending products to customers for their trips in to the fells and beyond
Responsibilities
* Greet customers warmly and assist them with their inquiries.
* Demonstrate product knowledge and provide recommendations to enhance customer satisfaction.
* Engage in upselling techniques to maximise sales opportunities.
* Maintain an organised and tidy sales floor, ensuring products are well-displayed and stocked.
* Handle transactions accurately using basic maths skills for cash handling.
* Manage time effectively to ensure all tasks are completed within the working hours.
* Address customer complaints or issues promptly and professionally.
* Utilise phone etiquette when communicating with customers over the phone.
* Collaborate with team members to achieve sales targets and maintain a positive work environment.
Experience
* Previous experience in retail or customer service is advantageous but not essential.
* Experience in outdoors sports and outdoor kit is essential along with good local knowledge
* Strong communication skills in English; other languages are a plus
* Ability to sell products effectively while demonstrating excellent organisational skills.
* A friendly disposition with a passion for helping others is essential.
* Time management skills are crucial to ensure tasks are completed efficiently throughout the day.
If you possess these qualities and are eager to contribute to our team, we encourage you to apply for this exciting opportunity as a Retail Sales Associate
Please note, this job is in the Lake District. You should live locally to be considered for this role.
Job Types: Part-time, Permanent, Zero hours contract
Pay: £12.21-£12.60 per hour
Benefits:
* Company pension
* Cycle to work scheme
* Employee discount
* Health & wellbeing programme
* Paid volunteer time
* Referral programme
* Store discount
Ability to commute/relocate:
* Keswick CA12 5FJ: reliably commute or plan to relocate before starting work (required)
Application question(s):
* Tell us what you love about outdoor activities and the Lake District. (If you use AI to answer this question, this isn't the right job for you.)
Education:
* GCSE or equivalent (preferred)
Experience:
* Retail sales: 1 year (preferred)
Work authorisation:
* United Kingdom (required)
Work Location: In person
Application deadline: 25/04/2025