As a Sales Associate within our cutting-edge Beauty departments, you’ll enjoy a package that includes access to our renowned Harrods benefits, including generous discounts across our store and restaurants.
About the Role
Our Sales Associates are at the heart of what we do and, as the face of our iconic brand, you will be responsible for creating world-class customer experiences for each and every customer. Our Sales Associates take time to understand and learn about our customers, combining the “Art of Selling” with their comprehensive product knowledge. This tailored service approach leads to achieving sales targets as well as encouraging repeat customer visits.
As the world’s leading luxury department store, our teams are curious, collaborative, and ambitious. They stay at the forefront of industry trends and strive to excel in every aspect of their roles.
You can expect each day to bring new challenges and experiences. Our teams are trusted to work autonomously while maintaining high visual merchandising standards, managing stock levels and replenishment, championing our Harrods Rewards scheme, and gathering customer feedback through surveys.
About You
You will be a professional with a strong background in retail or hospitality, with excellent experience in delivering memorable service to clients. You will be dedicated, disciplined, and a role model of excellence within your team. You will be ambitious, driven by sales targets, and committed to continuous learning and development. Your high standards will be reflected in your appearance, punctuality, and adherence to Harrods policies.
You will also:
* Possess strong organizational skills to ensure smooth shop floor operations.
* Remain calm and measured under pressure.
* Be resilient and adaptable to customers, colleagues, and environment, believing that anything is possible.
* Be a problem solver, asking questions and listening effectively.
* Thrive as part of a team, building relationships with colleagues and customers alike.
* Have a genuine interest and passion for Beauty & Harrods.
About Us
Harrods is one of the world’s leading luxury department stores and a destination for top designers and sought-after brands globally. Our mission is to make visiting our iconic Knightsbridge store one of the most inspiring shopping experiences in the world.
Our Promise to You
Help us make the impossible possible for our customers, and we’ll do something remarkable for you. We offer a supportive environment to inspire your best work, along with abundant opportunities to build an exceptional career across our business’s various specialisms.
While our job adverts outline the ideal qualities, skills, and experience, we value growth potential and individual strengths. If you meet most of the skills and experience required, we encourage you to apply.
At Harrods, we believe that our people’s personality and authenticity set us apart. We celebrate diversity and invite applications from all backgrounds, cultures, and experiences. What makes you unique makes us exceptional.
To learn more about our culture, search #TogetherHarrods on LinkedIn, Facebook, or follow us on Instagram @togetherharrods.
Note: The application deadline for some roles has passed, e.g., August 22, 2025, and September 14, 2025. Please verify the current status before applying.
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