Role: Administration Manager
Location: Newcastle Upon Tyne
Duration: Permanent
Salary: £32,000 - £35,000
ARM are delighted to be supporting one of our clients with the recruitment of an Administration Manager on a permanent basis.
The Admin Manager will organise all administrative activities across all departments, oversee a team of administrators, and carry out key account administration for the business.
What you’ll be doing:
* Schedule routine maintenance and emergency breakdown/remedial visits.
* Update engineers’ movement sheet as applicable.
* Ensure service reports, quotations and invoices for all departments are issued within key timescales.
* Create sales orders, purchase orders and invoices in ERP system.
* Manage customs clearance and Argos cases, maintaining required records and communications.
* Review tender opportunities daily.
* Produce and submit tender responses.
* Ensure engineers have required certification to access customer site, regularly reviewing and updating training matrix as required.
* Produce service reports and send to customers with sales invoice
* Prepare and produce invoices ensuring all costs are allocated and charged correctly to the job
* Check engineer timesheets are entered correctly, and allowances and holidays reconcile.
About you:
* Previous experience as an Administrator is essential.
* Computer skills (Microsoft package as a minimum)
* Excellent communication skills.
* Excellent organisational skills.
* Key customer account experience.
* Confident in dealing with Engineers and stakeholders at all levels.