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Salesforce program director

Bristol (City of Bristol)
Cognizant
Director
Posted: 14h ago
Offer description

Location: UK – Travel to Nottingham as required


We’re looking for a visionary Program Director to spearhead a strategic Digital Commerce transformation leveraging Salesforce Commerce Cloud and a headless architecture approach. This is your opportunity to lead a multi-million-dollar initiative that will redefine how businesses engage with customers in the digital age.


What You’ll Do:


* Own the Program Delivery: Take charge of end-to-end delivery across multiple workstreams. Establish governance, reporting, and ensure timelines and budgets are met. Drive Agile-at-Scale for maximum efficiency.
* Be the Client’s Trusted Partner: Act as the primary liaison for senior stakeholders. Build strong relationships, align with strategic objectives, and lead executive-level reporting and steering committees.
* Shape the Solution: Collaborate with engineering and architecture teams to ensure technical excellence. Oversee integration of Salesforce Commerce Cloud with headless architecture components (API-first, microservices, MACH principles).
* Manage the Numbers: Handle budgets exceeding $10M, forecasts, and profitability. Ensure contract compliance and identify opportunities for growth.
* Lead Change: Anticipate risks, implement mitigation strategies, and drive change management for smooth adoption of new capabilities.


What You Bring:


* Proven Leadership: Experience in large-scale digital commerce transformations with meaningful client-engagement experience
* Technical Expertise: Deep understanding of Salesforce Commerce Cloud, headless commerce principles, and modern architectures.
* Business Acumen: Skilled in managing multi-million-dollar budgets and complex stakeholder landscapes.
* Preferred Certifications: PMP, SAFe Program Consultant (SPC), Salesforce certifications.


Nice-to-Have:


* Experience with complex rollouts and multi-phase deployments.
* Exposure to composable commerce and personalization engines.
* Knowledge of data privacy regulations (GDPR, CCPA).


Ready to lead a transformation that matters? Join us and make your mark on the future of digital commerce.

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