Key Responsibilities / Tasks
* Accurate recording of new goods received into warehouse, and reporting of discrepancies.
* Robust checking of returned items, and accurate recording of damages / adjustments.
* Organise all customer and stock movements on PC terminals and courier systems.
* Accurate and timely location of stock items into their relevant warehouse location.
* Efficient fulfilment of daily picks from designated warehouse location
* General warehouse (waste management, etc) and administration duties.
* Ensure housekeeping duties are carried out daily, during and at the end of each shift.
* To achieve all quality and performance measures.
* Ensure all site H&S practices are followed at all times.
* Undergo any training and development as required and complete any online training courses when assigned through Pacifica's Learning Hub.
* Participate in quarterly 1-2-1's with line manager.
* Wear allocated PPE as and when required.
* Any other duties reasonably requested, deemed necessary to the efficient running of the business.
Experience And Skills
* Experience of working in a warehouse environment.
* Good knowledge of company procedure and experience of adherence to them.
* Knowledge of Health & Safety requirements and experience of adherence to them.
General Conditions
* Computer literate
* Satisfactory DBS
Key Performance Indicators
* New stock items (pre 10:30) to be booked into stock by 2pm on day of arrival.
* New stock items (other job orders) to be booked in within 24 hours of arrival.
* Bulk stock items to be booked into stock within 5 working days of receipt (dependant on volume).
* Engineer part returns to be booked back into stock location within 48 hours of receipt.
* Order picking accuracy - maximum 1 error per week per operative.
* Net Lost items below 1% of pick volume.
* Fulfilment/dispatch accuracy - maximum 1 error per week per operative.
Attributes
* Organised and focussed
* Flexible and able to prioritise a changing to do list
* Trustworthy and reliable
* Self-motivated, working well on own initiative
* A good communicator (verbally and written)
Hours of work: 37.5 Hours: Monday to Friday 7.00am -15.30
£12.30 p/h