Head of Workspace
New workspace concept and brand launching in 2026
Multi-site, London
circa £100,000 annual salary plus exceptional performance related bonus
A well-funded private developer is launching a flexible workspace concept in London and is now seeking a leader, operator and commercial pro to build the business from day one.
This is a leadership role offering full autonomy across business strategy, operations and commercial performance.
You will take ownership of P&L, occupancy, revenue strategy, team leadership and member experience, working closely with business owners and a central support team.
The role
BusinessStrategy
Workcloselywithbusinessownerstocreateandimplementastrategytolaunchanewworkspaceconceptandbrand
Operations & Site Management
Oversee day-to-day operations across multiple sites
Ensure buildings are maintained to a high standard across facilities, maintenance, cleaning, and presentation
Manage contractors, suppliers and service partners
Ensure full compliance across health & safety, fire, licensing and statutory requirements
Conduct regular site inspections and report on performance and condition
Member Experience
Act as the primary point of contact for members across the portfolio
Oversee enquiries, applications, complaints and ongoing relationships
Manage billing, licence fees, deposits and occupancy records
Ensure a seamless member experience across on-site and remote support
Commercial Leadership
Drive occupancy, revenue and ancillary income across all sites
Lead leasing activity including marketing, viewings and deal negotiation
Set pricing strategy and manage renewals
Work alongside the Sales Director to maximise commercial performance
Identify and deliver new revenue opportunities
Financial Ownership
Full P&L responsibility across the group
Produce and manage annual budgets and business plans
Deliver quarterly reporting and financial performance updates
Control costs across utilities, service charges and supplier contracts
Team Leadership
Build, lead and develop a team across operations, front-of-house and facilities
Recruit, onboard and performance manage all on-site staff
Create a high-performance, accountable team culture
Compliance & Administration
Maintain accurate records across occupancy agreements and property documentation
Ensure compliance with all relevant legislation and certifications
Support insurance processes and risk management
About you
You are an experienced leader who has built and overseen a first-class flexible workspace, serviced office, or similar multi-site business. Blended experience that includes premium hospitality is preferred.
You are commercially sharp, operationally strong, and equally comfortable working with business owners, central support and front-line teams.
Essential experience & skills
Experience in a premium flexible workspace, serviced office, or similar multi-site business
Blended experience that includes premium hospitality preferred .
New opening and mobilisation experience preferred .
Proven and demonstratable P&L ownership
Strong commercial track record with evidence of revenue growth and deal-making
Experienced and natural people leader with the ability to build and retain high-performing teams
Solid understanding of facilities management and property operations
Confident working directly with owners/developers and other key stakeholders
Mobile across sites as required
Personal style
Hands-on and highly visible
Exceptional presentation and communication skills
Commercially driven with strong operational discipline
Low ego, high ownership mindset
Able to move seamlessly between strategic and day-to-day priorities
Whats on offer
Circa £100,000 annual salary
Exceptional performance related bonus
Benefits package (discussed at shortlist stage)
If you have the essential experience & skills outlined above, please apply today
Closing date for applications: Friday 24th April 2026
Unfortunately, owing to high volumes of interest, applications and CVs cannot be accepted through individual messages or email.
Every application will be reviewed and all candidates should expect to receive a response no later than one week post-closing date
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