Job Title: Repairs Planner/Scheduler
Location: Oldbury
Salary: Up to £30,000 per annum
Sector: Social Housing Sector
Benefits
* Annual holiday; increase after 1 years' service to a maximum of 5 days
* Long service awards; continuous service at key achievements are rewarded
* Perkbox; from free coffees and cinema tickets to trips away and much more
* Volunteer day; paid yearly volunteer days for a worthy cause
The Role:
Working as part of a team in a busy environment assisting the operational team to schedule and plan works in a cost effective and organised way to ensure a quality service.
Responsibilities
* Providing customer service to residents and customers.
* Arranging appointments for residents with Trades people in a cost effective and organised manner.
* Dealing with queries from residents, changing appointments.
* Rescheduling appointments using our planning tools.
* Logging current jobs onto our job management system/database.
* Working with Supervisors and trades people to organise and schedule work.
Requirements:
* Experience working in a call centre environment
* Ability to multi-task and meet deadlines and targets
* Excellent communication skills and attention to detail
This list of responsibilities and requirements are not exhaustive, and some degree of flexibility is required to support the success of the department.
If you feel this Repairs Planner/Scheduler position is of interest to you, please either apply for the position directly or call Natasha on 07930080466. Please send CV directly to: