Key Account Manager - Full Time - Hartlepool, United Kingdom
Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.
We are a driving force in the UK water sector, supporting utility companies, contractors, and partners through every stage of the asset lifecycle. From capital pump supply to aftermarket services and long-term framework agreements, our solutions help ensure safe, efficient, and sustainable water and wastewater operations. With a growing footprint and long-term investments in technology, digital monitoring, and service excellence, Sulzer Water & Industry is trusted by major utilities to deliver.
As we continue to grow our presence in the UK market, we’re looking for a talented Key Account Manager to help us strengthen existing relationships and develop new business opportunities across the North East. You’ll be responsible for a blend of project-based capital equipment sales (pumps) and aftermarket and service solutions, managing both long-standing framework accounts and identifying fresh opportunities within the sector.
Your main tasks and responsibilities:
* Build and maintain strong relationships with key utility customers and delivery partners across the North East
* Lead the development of strategic account plans aligned with Sulzer’s commercial goals
* Win new business across capital equipment and aftermarket portfolios
* Oversee the full sales cycle – from tendering to negotiation to project handover
* Collaborate with internal teams (engineering, operations, and customer service) to ensure delivery excellence
* Report on pipeline activity, forecasts, and customer insights
To succeed in this role, you will need:
* Proven experience in sales, key account management, or business development in an engineering environment – a strong understanding of capital equipment (ideally pumps), rotating machinery, or industrial services is a distinct advantage
* Background in the UK water industry or related infrastructure sectors is preferred, however willing to consider those with a rotating equipment background looking to ener this space
* Commercial acumen with the ability to manage frameworks and project-based sales
* A self-starter who can manage their own diary and work independently
* Must be based in the North East, with the ability to travel across the region as needed
What We Offer You
* Competitive basic salary
* The option of a company car or allowance – EV options are available
* Annual bonus scheme, based on company and personal performance
* 33 days of annual leave
* Defined pension contribution
* Confidential support through our Employee Assistance Programmes
* Access to a wide range of discounts on everyday shopping, entertainment, and lifestyle
* Opportunity to apply for a Costco membership for exclusive offers
* Discounted personal car leasing available for you, your family, and friends
* Long Service Awards to celebrate employee longevity
* Continuous learning and development through Sulzer Learning Pathways
* Recognition as one of the UK’s Top Employers by the Top Employer’s Institute
Do you have a question about the role?
Reach out to Daniel Faulkner at Danny.Faulkner@sulzer.com .Our team is looking forward hearing from you!
Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.
We are proud to be recognized as a Top Employer 2025 in Brazil, China, Finland, Germany, Ireland, Switzerland, South Africa, the UK and the USA.
About us
Sulzer is a global leader in critical applications for core infrastructure and processes for large essential industries around the world. We ensure the security, quality and durability of critical goods and services by supporting energy security, natural resource management and efficiencies in process industries. This in turn supports the transition to a circular economy. Our integrated solutions add significant value by enabling energy efficiency, carbon emissions and pollution reduction, and process efficiency improvements. Customers benefit from our commitment to innovation, performance and quality through our responsive network of 160 world-class manufacturing facilities and service centers across the globe. Sulzer has been headquartered in Winterthur, Switzerland, since 1834. In 2024, our 13’500 employees delivered revenues of CHF 3.5 billion. Our shares are traded on the SIX Swiss Exchange (SIX: SUN). www.sulzer.com
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