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Director, operations

Shrewsbury
American Society for Clinical Laboratory Science
Operations director
Posted: 17 July
Offer description

Details

Posted: 14-Jul-25

Location: Shrewsbury, Massachusetts

Type: Full Time

Salary: $176,000 - $230,000

Categories

Operations

Required Education

4 Year Degree

Internal Number: 228942

Job Summary

Responsible for the administration and management of In-life Operations, Formulations, Necropsy, Histology, Sample Processing, Clinical Pathology, Quality Control, Training and Archives. Responsible for the financial aspect, in collaboration with Finances and the Managerial staff, for the control of expenses to meet the company budget. Incumbent will optimize resource utilization to maintain an occupancy level to meet revenue targets. Collaborate with clients and scientific staff for effective study design, problem solving, and delivery of high-quality study data. Foster a culture of continuous improvement in site operations and ensure successful audits by regulatory agencies. Duties also include delegated activities as per the individual’s Delegation of Authority memo of Test Facility/Testing Facility Management Functions.

Essential Duties And Responsibilities


* Develop short- and long-range operating objectives, organizational structure, staffing requirements and succession plans.
* Direct activities of assigned group(s) to ensure optimum performance of the group/function.
* Responsible for personnel management activities such as: scheduling, personnel actions (hiring, promotions, transfers, etc.), training and development, providing regular direction and feedback on performance, disciplinary actions and preparing and delivering annual performance and salary reviews.
* Integrate activities with those of other major organizational units (e.g. businesses, departments, functions).
* Develop and recommend departmental budget and authorize expenditures.
* Develop and oversee the implementation of departmental training programs, including orientation.
* Ensure adherence to pertinent regulatory requirements and to departmental policies, practices and procedures [SOPs, safety procedures and biosafety protocols].
* Represent the site to government, regulatory agencies, local, state and federal officials, industry groups, key customers as required.
* Work with senior leadership to identify new service offerings and/or business.
* Contribute to the development and presentation of major business proposals for key clients and represent the site and company.
* With the Managers and Supervisors, review processes to improve efficiency and efficacy, develop tools, strategies and plan of actions to meet budget, to meet our high-quality standards, to meet or exceed our capacity, to forecast the workload, to ensure that health and safety regulations, governmental regulations such as AAALAC, CCAC etc. are met.
* Responsible for identifying and implementing best practices across the groups, facilitating collaboration and resource sharing, and adherence to site, regional and global policies and initiatives.

The pay range for this position is between $176,000 - $230,000. Please note that salaries vary within the range based on factors including, but not limited to, experience, skills, education, certifications, and location.

Job Qualifications

* Education: Bachelor’s degree (B.A./B.S.) or equivalent in biological sciences or related discipline recommend. Master’s degree preferred.
* Experience: 8-10 years related management experience in research or pharmaceutical environment required. Experience in maintaining AAALAC International, Inc. certification is required.
* An equivalent combination of education and experience may be accepted as a satisfactory substitute for the specific education and experience listed above.
* Knowledge of governmental regulations and guidelines applicable to the care and use of laboratory animals. Knowledge of GLP regulations and other FDA regulations applicable to non-clinical testing programs. Excellent organizational skills and the ability to meet deadlines. Excellent communication (both written and verbal), leadership and negotiation skills. Ability to interact appropriately with all levels of employees, while supporting the efforts of departmental teams.

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About Charles River Laboratories

At Charles River, we are passionate about our role in improving the quality of people’s lives. Our mission, our excellent science and our strong sense of purpose guides us in all that we do, and we approach each day with the knowledge that our work helps to improve the health and well-being of many across the globe. Today, we operate more than 150 facilities in 21 countries and have worked on over 80% of the FDA-approved drugs over the last five years and 85% of FDA-approved drugs in 2023 alone. As a partner of choice for our clients’ nonclinical drug research and development needs, we differentiate ourselves through our broad portfolio, scientific expertise, global scale, and excellent service. Mission: At Charles River, we are guided by our strong purpose—to create healthier lives—which centers around the patients who rely on the therapeutics we help to develop, the animals in our care, to our planet, and to the passionate and skilled people who are at the heart of our organization and make it all possible. This is your moment to make an impact.

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