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Health care support worker

Llandough
Cardiff and Vale University Health Board
Health care support worker
Posted: 15h ago
Offer description

Job summary

Alder Ward is a Psychiatric Intensive Care Unit (PICU) currently recruiting Six Health Care Support Workers.

Shifts include long days and nights, as well as weekends and bank holidays, arranged on a rota basis and confirmed in advance by the Ward Manager.

Successful candidates will become part of a dedicated multidisciplinary team committed to delivering high standards of care to adults with complex mental health needs within the Cardiff and Vale area.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.


Main duties of the job

We are looking for individuals who are enthusiastic and have a positive attitude to assist the team in caring for patients with mental illness.

Successful candidates should have excellent communication skills, and the enthusiasm to take forward new approaches and ensure the highest quality of care is delivered

We are searching for individuals who share our values.Our values are:We care about the people we serve and the people we work withWe trust one anotherWe respect each otherWe take personal responsibilityWe treat people with kindnessWe act with integrity


About us

Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 17,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving over 500,000 people living in Cardiff and the Vale, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services. Together we are committed to improving health outcomes for everyone, delivering excellent care and support.

Our mission is "Living Well, Caring Well, Working Together", and our vision is that every person's chance of leading a healthy life should be equal. Our 10-year transformation and improvement strategy, Shaping Our Future Wellbeing, is our chance to work collaboratively with the public and our workforce to make our health board more sustainable for the future.


Details


Date posted

16 February 2026


Pay scheme

Agenda for change


Band

Band 3


Salary

£25,313 to £26,999 a year Per Annum


Contract

Permanent


Working pattern

Full-time


Reference number

001-ACS


Job locations

Alder ward

Hafan Y Coed - University Hospital Llandough

Penlan Road, Llandough

CF64 2XX


Job description


Job responsibilities

Alder Ward offers a welcoming and supportive environment, with a highly skilled multidisciplinary team. Our team includes a dedicated PICU consultant, experienced registered nurses, health care support workers, and an occupational therapist, with access to physiotherapy and psychology services.

We are recovery-focused and committed to continuously improving the patient experience while supporting staff through ongoing development and training.

Previous experience in a PICU setting is desirable but not essential, as full training and support will be provided.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Job description


Job responsibilities

Alder Ward offers a welcoming and supportive environment, with a highly skilled multidisciplinary team. Our team includes a dedicated PICU consultant, experienced registered nurses, health care support workers, and an occupational therapist, with access to physiotherapy and psychology services.

We are recovery-focused and committed to continuously improving the patient experience while supporting staff through ongoing development and training.

Previous experience in a PICU setting is desirable but not essential, as full training and support will be provided.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.


Person Specification


Qualifications


Essential

* Good Standard of numeracy and Literacy


Desirable

* NSQ level 3 in Health and Social Care (Or Equivalent)


Skills


Essential

* Good interpersonal and People skills
* Able to return information and carry out instructions accurately
* Able to maintain Confidentiality


Desirable

* Ability to develop therapeutic relationships and client focussed work
* Know how to/be able to deal with people in challenging circumstances
* Ability to work independently and as part of a group.


Special Knowledge


Essential

* Able to communicate with people at all levels
* adaptable, friendly, polite, courteous and caring personality
* Able to work in a demanding/pressurised environment.
* Demonstrates professionally motivated attitude


Experience


Desirable

* Previous Experience in a hospital or health care environment
Person Specification


Qualifications


Essential

* Good Standard of numeracy and Literacy


Desirable

* NSQ level 3 in Health and Social Care (Or Equivalent)


Skills


Essential

* Good interpersonal and People skills
* Able to return information and carry out instructions accurately
* Able to maintain Confidentiality


Desirable

* Ability to develop therapeutic relationships and client focussed work
* Know how to/be able to deal with people in challenging circumstances
* Ability to work independently and as part of a group.


Special Knowledge


Essential

* Able to communicate with people at all levels
* adaptable, friendly, polite, courteous and caring personality
* Able to work in a demanding/pressurised environment.
* Demonstrates professionally motivated attitude


Experience


Desirable

* Previous Experience in a hospital or health care environment


Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.


Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information


Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.


Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).


Employer details


Employer name

Cardiff and Vale University Health Board


Address

Alder ward

Hafan Y Coed - University Hospital Llandough

Penlan Road, Llandough

CF64 2XX


Employer's website

(Opens in a new tab)


Employer details


Employer name

Cardiff and Vale University Health Board


Address

Alder ward

Hafan Y Coed - University Hospital Llandough

Penlan Road, Llandough

CF64 2XX


Employer's website

(Opens in a new tab)

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