Overview
Receptionist role at LGH Hotels Management Ltd
Holiday Inn Brentwood M25, Jct.28. Check out the hotel on our virtual tour. The opportunity: Are you passionate about hospitality and providing exceptional guest experiences? We’re looking for an enthusiastic and welcoming individual to join our team as a Hotel Receptionist.
Responsibilities
* Welcome guests with warmth, being the first point of contact and ensuring a seamless check-in process.
* Assist guests during their stay by addressing queries or requests to create a memorable experience.
* Handle communications: manage incoming calls, reservations, and provide information about the hotel and local area.
The Ideal Candidate
* Excellent Communicator: Strong written and verbal communication skills.
* Multitasker Extraordinaire: Able to multitask and prioritize in a fast-paced environment.
* Tech-Savvy: Comfortable operating hotel reservation systems and computer-literate.
* Detail-Oriented: High attention to detail with a professional attitude.
Benefits
* Enviable employee discounts on bedroom rates across the LGH hotel portfolio.
* Access to the IHG employee room benefit programme (T&Cs apply).
* Shopping discounts across groceries, fashion, travel, utilities, days out, and holidays.
* Eye care, free legal & money advice, counseling sessions.
* Hospital & death benefit plans, cycle to work scheme, wellbeing support and resources.
* 24/7 advice and support line, team reward & recognition, free meals on duty, and free parking.
Hotel
With 149 luxurious bedrooms and dining options including the newly refurbished lobby lounge (all-day dining) and Marcos Italian restaurant. 24-hour room service and a well-equipped fitness club are available for guests. Marco’s Italian offers a stylish atmosphere for casual dining and special occasions.
We are dedicated to providing exceptional service, ensuring guests leave satisfied.
About Us
LGH Hotels Management is growing with 42 hotels across the UK, including brands such as Crowne Plaza, Holiday Inn, and Best Western. We are a premier employer for those seeking a career in hospitality and invite you to join our dynamic team.
Details
* Seniority level - Entry level
* Employment type - Part-time
* Job function - Administrative
* Industries - Hospitality
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