Job Title Office Services Assistant Job Location Cheltenham Description About the Role We're an innovative law firm that specialises in media, technology, and intellectual property. Our Office Services team in Cheltenham is at the heart of everything we do. It makes sure the office runs smoothly and supports our people to work effectively. The team's main duty is to provide administrative and workplace services support to all staff in the office. This role is highly rewarding and includes the buzz of coordinating a range of events, including plenty of social ones. You'll be providing hospitality for internal meetings, arranging social gatherings for staff at our on-site bar, the 'Wiggin Arms' and catering for meetings hosted at our impressive offices. You'll work closely with our Office Services Coordinator, who will also be your line manager. A typical day will keep you busy with a wide variety of tasks, including: Looking after incoming and outgoing post and taking deliveries Managing diaries and meeting room bookings Setting up meeting rooms, including video and audio requirements Catering for staff and visitors, by providing and replenishing refreshments during meetings etc. Managing the office switchboard, answering calls in a polite and professional manner Ensuring our reception area and meetings rooms are tidy and presentable Ensuring everything in the office is in full working and complies with Health & Safety Ordering office and kitchen supplies to keep everything well-stocked Supporting colleagues to arrange trains, flights, taxis, and hotel bookings Providing some basic facilities / IT support (dealing with simple equipment issues, basic printer maintenance etc.) Supporting with other facilities and admin tasks as required including bulk printing tasks, desk bookings, issuing security passes, locker allocation etc. This role is based in our Cheltenham office on a full-time basis, Monday to Friday with two shift patterns of 8.30am to 4.45pm and 9.00am to 5.15pm. Due to the nature of the role, hybrid working is not available. You may occasionally be required to work earlier (from 8am) or later (to 7pm) to support particular events. You may also occasionally be required to travel to our London office. About you Do you love looking after people and providing the best level of customer service possible? Are you highly organised and efficient? Do you enjoy being busy and using your initiative to solve problems, overcome challenges and improve service levels? Do you have a good working knowledge of core Microsoft products (Outlook, Word, Teams, Excel) and strong oral and written communication skills? Have you worked for at least 6 months in an office or busy receptionist role, or gained equivalent relevant experience in a similar role? Do you want to be part of an exceptional business which supports and encourages people? If the answer is yes to all these questions, we would love to hear from you! About the Role Our Cheltenham office is conveniently situated close to the town centre and a reasonable distance from the train station. We have bright, modern and spacious offices with an on-site subsidised café, breakout areas to relax including our very own sun terrace - we even provide staff parking! We're a friendly bunch, so there are always plenty of social and sporting events to get involved with. Our culture is unique among law firms - both in what we expect from our people and the way we create value in the industries we serve. We empower our people, expect commitment and excellence, and celebrate when we achieve it. Our values are at the heart of everything that we do and define Wiggin as a workplace: being visionary, authentic, unified, responsible and excellent across-the-board. There isn't a typical Wiggin person. We aim to build teams that are diverse in thought, perspective and experience to provide a more rounded service to our internal and external clients. We offer an attractive remuneration package including 25 days holiday (plus birthdays off), private medical insurance, permanent health insurance and more from your first day of employment. For more information visit www.wiggin.co.uk .