Continuous Improvement & Operational Excellence Manager We're gategroup—the world's largest airline caterer. We feed millions of passengers annually across 200 locations. Now we need someone to make us leaner, faster, and better. What You'll Do Fix what's broken. Streamline what's clunky. Roll out best practice across our aviation and rail catering operations. You'll use Lean, Six Sigma, and proper problem-solving tools to drive real improvements in quality, cost, and delivery. Conduct problem-solving and root cause analysis using tools such as process mapping, Kaizen, value stream mapping, SMED, Poka-yoke, FMEA, cause & effect analysis, and 5S to eliminate inefficiencies and defects Develops and implements performance management systems that will help to measure and manage operational performance, compliance and quality Partners with facilities operations managers, shift team leaders (in the operation) and compliance colleagues to plan and execute operational and tactical improvements Drives development and rollout of technology tools into the operation Partner with ops managers and shift leaders to identify waste, implement tech solutions, and embed our gateOPEX programme. Mentor teams, run kaizen events, analyse data, and deliver measurable wins. This isn't desk-bound consultancy—you'll be on-site, getting your hands dirty, making change stick. What You'll Need Essential: Proven track record using Lean/CI tools in manufacturing, pharma, healthcare, engineering, or automotive Management or supervisory experience GCSE Maths/Science Strong grasp of production systems (ERP, supply chain, planning) Ability to influence, coach, and get diverse teams pulling in the same direction Desirable: Lean Six Sigma certification (Green or Black Belt) Engineering or technical degree Project management credentials Why Join? Career progression that's real (people genuinely move up, across, and internationally). Work that fits your life. A global brand with local impact. And the satisfaction of fixing things that actually matter. Interested? Apply now.