TipTopJob is seeking a Contact Officer for Bournemouth Contact Centre, Dorset. This role involves being the first point of contact for callers to Dorset Police, providing excellent customer service and handling calls with empathy. You'll be responsible for receiving both non-emergency and emergency calls while working as part of a supportive team.
The ideal candidate will demonstrate strong communication and problem-solving skills, able to ensure an effective response to public requests. The position offers a competitive salary with additional allowances and various employee benefits.
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