Company Overview
thestudio is a dedicated hospitality and event management company committed to delivering exceptional experiences through our venues. With a focus on excellence, quality, and our customer first mission, we pride ourselves on creating welcoming environments where guests feel valued and cared for.
Summary
We are seeking an enthusiastic Assistant Venue Manager to oversee operations at our Manchester venue. Based in the our busy conference space, this role is vital in ensuring our clients receive top-tier service while maintaining the high standards that define our brand. Join us in creating memorable events and fostering a welcoming atmosphere that aligns with our 'Customer First' mission.
Responsibilities
* Oversee daily venue operations ensuring smooth and efficient service.
* Lead and motivate the team to deliver exceptional guest experiences.
* Maintain high standards of hospitality and guest services.
* Manage budgets, supplies, and vendor relationships.
* Ensure compliance with health and safety regulations.
* Foster a positive team environment aligned with company values.
* Continuously seek improvements to enhance client satisfaction.
* Supporting the front of house team with food delivery
* Setting up rooms according to client needs, this does involve heavy lifting.
Qualifications
* Proven management or supervisory experience within the hospitality or event industry.
* Strong leadership and team-building skills.
* Excellent communication and interpersonal abilities.
* Ability to handle multiple tasks and work under pressure.
* Customer-focused mindset with a passion for delivering quality service.
* Proficiency in relevant software tools is a plus.
If you are passionate about creating outstanding guest experiences and leading vibrant teams, we invite you to bring your energy and expertise to our growing family. Embark on this exciting journey with thestudio .
Job Type: Full-time
Pay: Up to £28,000.00 per year
Benefits:
* Discounted or free food
* Employee discount
* Health & wellbeing programme
Work Location: In person