Purpose of the role
Operating from our flagship hub in the centre of Truro, Brook Sexual Health Cornwall is now the main provider of integrated sexual health services across the county. Committed to delivering a modern and innovative service, we continue to extend our expert clinical provision to reach smaller communities and, with our partner organisation SH:24, we have transformed Cornwall’s digital offer with accessible online services that complement our face‑to‑face clinical provision.
About the role
Could you be the friendly and professional first point of contact for clients and visitors to our clinics? Based predominantly in Pool or Truro, you will also cover Newquay on occasion, bringing your excellent communication skills and strong administrative experience from a busy reception environment. Some evening and weekend working may be required.
Hours: Full‑time 37.5 hours per week. Upon completing your probationary period, you will be eligible to join the 4 Day Week programme, which allows you to work 20 % fewer hours without a decrease in salary.
Contract: Permanent. Location: Cornwall (Truro/Pool based). Salary: £26,227 per annum.
Essential Criteria
* Previous receptionist or administrative experience
* Experience of managing and writing correspondence
* Experience of word processing and inputting and retrieving information from a computer system
* GCSEs or equivalent in English Language and Maths
* Right to work in the UK – must provide supporting paperwork
* Approved DBS check (enhanced) – required for all applicants
Benefits
* 4 Day Week (20 % fewer hours without salary decrease)
* Annual leave – 28 days per annum, increasing up to 33 days plus 8 bank holidays
* Sick pay (from 3 up to 12 weeks fully paid)
* Flexible working
* Gratitude scheme
* Assisted purchase scheme
* Cycle to Work up to £1k
* Employee Assistance Programme (EAP)
* Long service awards
* Maternity and paternity pay
* Pension scheme – employee pension contributions matched by Brook up to 4% of qualifying earnings
* Training and development opportunities
* Coaching
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