Lettings Administrator
Location: Brentford, TW8 8FJ, United Kingdom.
Salary: Basic £29,000 per annum, plus a quarterly paid commission incentive.
Hybrid work: up to one day per week from home after successful completion of the probationary period and performance review.
The Role
We are seeking a meticulous and proactive individual to become a vital part of our Lettings Administration team. As a Lettings Administrator you will play a key role in ensuring the department maintains exceptional compliance standards while achieving ambitious KPI targets.
Your Responsibilities
* Own end-to-end deal progression, guiding each transaction from initial offer to successful conclusion while meeting critical deadlines.
* Conduct AML checks and manage all necessary documentation.
* Coordinate essential services such as EPCs and safety checks.
* Serve as the primary point of contact for tenants and landlords, ensuring clear and proactive communication.
* Maintain impeccable records on our CRM system and contribute insights in team meetings.
* Ensure all processes and procedures meet required legal and regulatory standards.
Your Skills and Experience
* Previous experience in a Lettings Administration or Tenancy Progression position (essential).
* ARLA qualification (essential).
* Detail-oriented with the ability to thrive in a high-volume/KPI driven environment.
* Inquisitive nature focused on accuracy and compliance.
* Experience in cross-checking data across multiple systems.
* Enjoy working collaboratively, with a positive “can‑do” attitude.
* Exceptionally organized and precise in all aspects of work.
Why Join Us?
* Enhanced holiday allowance, including additional holiday schemes and birthday leave.
* Comprehensive benefits package with enhanced maternity/paternity leave and death-in-service benefits.
* Performance-based incentives, including international trips.
* Wellbeing support through therapy sessions with over two hundred trained therapists.
* Employee referral scheme.
* Opportunities for professional development and career growth.
About Us
At Johns&Co we’re a fast‑growing, innovative London estate agency committed to providing the very best service to everyone we interact with. With a relentless focus on growth, the possibilities for advancement are endless, and now is the time to join us on our journey.
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