As a Supervisor, you will work with the General Manager and Assistant Manager to ensure we provide an excellent customer service experience, alongside the front of house team. Your role includes supporting the safe operation of the business and maintaining high standards to ensure smooth shifts. If you're interested in progressing your career with us, we'll support and guide you every step of the way.
At Zizzi, we don't do good times, only Great Times!
* Treat yourself and your friends with 50% off at Zizzi & ASK Italian (drinks included)
* Never go hungry with free & heavily discounted menu on shift
* Get rewarded by your customers with a generous tronc system
* Wagestream available to instantly access earned wages
* Enjoy discounts on cinema tickets, travel websites, and big brands during your time off
* Stay connected with our online Zizzi community for access to rotas and payslips
* Access a free Employee Assistance Programme with GPs and wellbeing support
* Enjoy 28 days holiday (pro rata)
* Opportunities for career development and progression
* Plan for the future with company pension contributions
* Zizzi branded T-Shirts and aprons provided
Responsibilities include:
1. Managing your shifts effectively, leading the restaurant team both front and back of house to ensure smooth operations.
2. Living and promoting the Zizzi customer service values to ensure every guest has a Great Time.
3. Leading the Front of House team to create memorable experiences for customers.
4. Sharing your passion for food, ensuring every dish served is perfect.
5. Maintaining the restaurant's appearance and adhering to policies and standards.
6. Collaborating with the team to deliver exceptional service and take pride in your work.
Our values are:
* Growth: Striving to improve continually.
* Individuality: Celebrating what makes us unique.
* Drive: Making things happen and overcoming challenges.
* Togetherness: Supporting each other as a team.
* Fun: Enjoying our work and the environment.
Additional benefits include:
* Company Bonus Scheme (for GM's & HC's)
* 50% Zizzi & ASK Italian discount card
* Free & discounted meals on shift
* Wagestream for instant wage access (excluding NI & ROI)
* Discounts on entertainment and travel
* Access to our online community for updates and documents
* Free Employee Assistance Programme
* 28 days holiday (pro rata)
* Career development opportunities
* Company pension contributions
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