General Manager - Premium Coaching Inn with Rooms
Herefordshire
JWR is delighted to be recruiting an experienced and driven General Manager for a historic coaching inn located in the heart of the beautiful market town in Herefordshire.
This characterful property is known for its stunning period features, welcoming bar, freshly cooked classic pub food, charming courtyard, and a well-appointed selection of guest rooms.
This is an exciting opportunity for a creative, entrepreneurial leader who thrives on delivering exceptional guest experiences while driving both wet trade and a growing food and accommodation offering.
Package
Salary: From £45,000 + Bonus
Live-in accommodation
33 days holiday
Enhanced company pension
Private medical insurance
Discount across the group (food, drink & accommodation)
Flexible working hours
Double pay on Christmas Day
Wagestream access
Employee rewards & discount platform
About the Role
As General Manager, you will take full ownership of the site's operations, leading from the front to inspire your team and deliver consistently high standards. You will champion great service, create a positive and supportive working environment, and ensure guests leave wanting to return.
You will also work closely with the wider operations team to develop and execute a commercially focused plan that grows sales and profitability across all areas of the business.
Key Responsibilities
Inspire, lead, and develop your team to deliver memorable customer experiences.
Recruit, train, and retain talented people who share your passion for hospitality.
Oversee daily operations across bar, dining, and accommodation.
Create and implement commercial plans to drive revenue and profitability.
Maintain exceptional standards of service, presentation, and compliance.
Organise and manage your time effectively to deliver key business priorities.
Requirements
A motivating and hands-on leader who leads by example.
Strong organisational skills with the ability to manage a multi-faceted business.
Commercial acumen with experience building and delivering growth plans.
Passion, tenacity, and a genuine love for hospitality.
Experience in managing a venue with both wet-led and accommodation elements is highly beneficial.
If you are an inspiring leader with a passion for people, quality, and creating exceptional guest experiences, JWR would love to hear from you. Apply today to take the next step in your hospitality leadership career.
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